Auto Damage Trainee

Your Impact at Geico

As an Auto Damage Trainee, you’ll provide reassurance and solutions that make a difference in our customers' lives when they need us the most after an accident. You will inspect and assess vehicle damage, estimate vehicle repair costs, negotiate equitable settlements, and partner with body shops, rental companies, and parts providers.

What Makes This Opportunity Exciting?

• Compensation & Incentives:
• Starting Salary: $30.53 per hour / $61,500 annuallyDifferentials: +10% for evening shifts; +20% for weekends.
• Bonuses: $1,500 sign-on for licensed candidates.
• Benefits:
• Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
• Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
• 401(k) with up to 6% match, vested immediately.
• GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
• Professional Growth:
• Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
• GEICO’s industry-leading paid trainee program includes 3 weeks of required hands-on experience at our Ashburn, VA training facility.
• Workplace Flexibility:
• Complete in-office training, then opportunity to work 80% on-site and 20% off-site.
• Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.
• Office Location: 2280 N Greenville Ave, Richardson, TX 75082

How You’ll Make a Difference

• Customer Interaction: Assess damages, estimate repair costs, and work with body shops, rental companies, and parts providers.
• Problem Resolution: Resolve customer concerns, ensuring a positive experience.
• Meaningful Impact: Drive customer satisfaction through meaningful interactions.

What We’re Looking For

• Experience & Qualifications:
• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Core Skills:
• Strong customer service, interpersonal, problem-solving, and empathy skills.
• Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
• Availability:
• Available to work evenings, weekends, and holidays.

The Geico Pledge

• Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
• Great Careers: Personalized development programs, mentorship, and certification assistance.
• Great Culture: Inclusive and collaborative culture rooted in shared success.

Pay and benefits

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.