B2B Account Manager

About the Role

As a B2B Account Manager, you will manage relationships with CareerSwift's business clients, understand their needs, coordinate requests, and help ensure they have a positive experience with our products and services.

You will work closely with the sales, customer success, and product teams to support client accounts, identify opportunities for growth, and help turn client feedback into actionable improvements.

This role is a good fit for someone with experience in customer-facing, account management, sales, or business development who enjoys building relationships and working in a technology environment.

Responsibilities

• Manage day-to-day communication and relationships with assigned B2B clients.
• Understand client goals and recommend relevant CareerSwift products or solutions.
• Coordinate client requests with internal teams and ensure timely follow-up.
• Conduct regular client check-ins and identify opportunities to improve engagement and satisfaction.
• Support account growth by identifying relevant upsell or expansion opportunities.
• Maintain accurate client information, activities, and follow-up tasks in the CRM.
• Collect client feedback and share relevant insights with sales, customer success, and product teams.

What We Are Looking for

• 1-3 years of experience in account management, customer success, sales, business development, or a related role.
• Strong communication and relationship-building skills.
• Customer-focused approach with good commercial awareness.
• Strong organization and ability to manage multiple client relationships.
• Comfortable using CRM systems and other digital tools.
• Ability to work independently and effectively in a remote environment.

Nice to Have

• Experience working with B2B SaaS, technology, AI, or digital products.
• Experience managing small or mid-sized business accounts.
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar tools.
• Experience with upselling, account expansion, or client retention.

• COMPENSATION $55,000 - $72,000 per year, depending on experience and qualifications.
• Additional benefits and employment details will be discussed during the hiring process.

What We Offer

• Fully remote work environment.
• Opportunity to work with an innovative AI-powered technology product.
• Direct exposure to B2B clients and business development activities.
• Collaborative and supportive team environment.
• Opportunities to develop your account management and commercial skills.
• Career growth opportunities as CareerSwift expands.

• Apply today and help CareerSwift build strong B2B relationships while bringing smarter career technology to more organizations.
• Location: Remote

Salary Range

55,000 - 72,000 USD (gross, annually)