Banquet Server

About the role

• City, State: Ocean City,, Maryland
• Title: Banquet Server
• Location: Ocean City, MD
• FLSA: Non-Exempt
• Status: Full Time
• Reports to: Banquet Manager

Job Summary

The Banquet Server provides food and beverage service in a friendly, professional, and efficient manner during banquet events. This role is focused on delivering high-quality service to ensure a positive experience for all guests attending dining and banquet functions.

Essential Functions and Duties

• Maintain high standards of food and beverage quality and guest service.
• Greet guests warmly and ensure prompt drink orders.
• Present the menu, answer guest questions, and make food and beverage suggestions.
• Suggest wine selections where appropriate.
• Relay orders to the kitchen and beverage services promptly.
• Observe guests to fulfill additional requests and anticipate when they have completed their meals.
• Clear and reset tables efficiently.
• Complete all assigned side work tasks during shifts.
• Maintain a clean and organized work and storage area.
• Assist with setting up, cleaning, and refreshing banquet function rooms.
• Attend department meetings and complete tasks assigned by the Banquet Manager.
• Follow all safety and sanitation guidelines, including reading and understanding MSDS.

Required Experience, Education, and Skills

• Previous experience in banquet or restaurant service preferred.
• Strong customer service skills with the ability to communicate effectively with guests.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for handling payments and calculating costs.

Work Environment

• Primarily an indoor environment with protection from weather conditions, though not necessarily from temperature changes.
• Requires standing and walking for extended periods during events.
• Frequent lifting and carrying of up to 20 lbs.
• Must be available to work flexible shifts, including nights, weekends, and holidays.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.