Bilingulal Customer Service Representative
- Location
- Austin, TX · On-site
- Job type
- Contract
- Level
- Entry level
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- inbound call handling
- insurance verification
- Microsoft Office
Also useful
- Texas Medicaid knowledge
- Spanish
About the role
Hello
Greeting from BCforward
I came across your profile on a job board and wanted to connect with you. Our client is looking for Customer Service Representative @ AUSTIN TX 78727 Start for this project is immediate. Please let me know if you are suited and interested in this position. If yes, request you to please send me your most updated resume and also contact so that we can discuss your availability, work status, rate etc. I look forward to your earliest response as we need to send resumes to the client
Position
- Customer Service Representative
- Location: AUSTIN TX 78727
- Duration: 8+months
Bilingual English/Spanish Preferred
MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 7AM - 7PM. Special schedule requests cannot be accommodated. Training hours are 8 am to 5 pm, once training is complete schedule will be 10 am to 7pm. College Grad with 1 year Microsoft Office Experience OR Military Veteran with 1 year Microsoft Office OR High school diploma, GED, or equivalent certification w/ Minimum 6 months of customer service or call center experience required.
The TPR Call Service Representative (CSR) will receive inbound calls from providers and clients and their representatives, and verify private health insurance information. The CSR will also perform other duties as assigned.
Collect policy information from callers Verify Medicaid clients' insurance information Code type of insurance coverage and source Accurately enter insurance data into TPL database Maintain quality score of 98 or better Knowledge of Texas Medicaid and third party liability preferred. Observe professional standards of conduct.
- Additional Information: Namratha Gandavarapu
- Sr. Recruiter
About the Company
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.
From BCforward's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Bilingulal Customer Service Representative role at BCforward, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Bilingulal Customer Service Representative job at BCforward located?
This Bilingulal Customer Service Representative position at BCforward is located in Austin, TX (On-site). Always check BCforward's application page for specific state eligibility or relocation policies.
What qualifications are required for Bilingulal Customer Service Representative at BCforward?
For the Bilingulal Customer Service Representative role, BCforward highlights a high school diploma or equivalent; experience with inbound call handling, insurance verification, Microsoft Office. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Bilingulal Customer Service Representative position at BCforward?
This listing links directly to BCforward's SmartRecruiters application page. You can apply directly on BCforward's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.