Branch Manager

About the role

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the tenth consecutive year.

With more than $18 billion in assets and 150 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Opening Summary

As a Branch Manager II, you’ll lead the daily operations of a branch while creating an exceptional experience for clients and employees. You’ll coach and develop your team, strengthen community relationships, grow deposit and loan business, and help the branch achieve its sales, service, and operational goals.

In this role you'll

• Lead, train, supervise, and motivate branch personnel.
• Delegate daily operations and provide coverage in the absence of other branch personnel.
• Drive progress toward established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs.
• Conduct regular observations, coaching sessions, Touch Bases, Huddles, and Skill Builders to support team development and business growth.
• Make outbound calls to prospects and clients to understand their current and future financial needs.
• Develop new deposit and loan business through sales, referrals, relationship building, and account retention.
• Oversee the sales of consumer and business credit cards, Account Analysis, Treasury Management Services, and other financial solutions.
• Sell and set up Merchant Services and help resolve issues for existing Merchant Services clients.
• Lead branch participation in Bank and division sales campaigns.
• Develop branch promotions that build momentum for core account growth.
• Participate in community activities to increase the Bank’s visibility and expand new and existing business opportunities.
• Maintain high standards of client service, operational efficiency, security, and safety.
• Ensure branch employees comply with applicable policies, procedures, security requirements, and government regulations.
• Develop and manage branch income and expense budgets.

What we're looking for

• You have a bachelor’s degree in Accounting, Business, Economics, Law, Computer Science, or another related field.
• An equivalent combination of education and experience can be considered in lieu of a degree.
• (Required)

• You have four or more years of bank branch leadership and operations experience. (Required)
• You have two or more years of supervisory or management experience leading a project, process, or team. (Required)
• What helps you shine
• You bring advanced knowledge of retail banking products, services, policies, procedures, documentation, and systems.
• You understand the consumer lending process and can analyze client credit data and related financial information.
• You build trusted relationships through strong client service, interpersonal, and relationship-building skills.
• You communicate effectively in writing, in person, by phone, and through email.
• You have demonstrated success in sales, cross-selling, referrals, and business development.
• You can develop and manage income and expense budgets and are proficient in Microsoft Word and Excel.
• You apply strong mathematical, analytical, problem-solving, and negotiation skills.
• You can train employees in client service, sales, operations, product knowledge, and consumer lending.
• You bring in-depth knowledge of management and supervisory principles, policies, and legal requirements.
• You demonstrate effective leadership, team-building, coaching, and people-management skills.
• You understand state and federal laws and regulations related to banking.

Compensation & Benefits

• Targeted starting salary range (based on experience): $71,000 - $84,000
• Annual incentive potential

Comprehensive employee benefits, including

• medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement

Employee Benefits | Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.