Branch Manager

About the role

Winners Work Here!

Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Who is Premier Truck Group?

Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services.

When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Branch Manager Responsibilities

• Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
• Plans dealership operations for the coming year and submits to the area and corporate management for approval.
• Meets with managers individually to develop weekly, monthly and annual goals and objectives, and to review actual performance.
• Communicates management policies and procedures to all employees and ensures that they are understood and followed.
• Ensures that the monthly financial statement is complete, accurate, and submitted on time to the factory.
• Coordinates with the region to ensure that records and analyses are maintained accurately.
• Hires, trains, and motivates all dealership department managers.
• Provides enthusiastic leadership to help shape employees' attitudes and build morale.
• Reviews and approves compensation plans for all employees.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
• Resolves any customer complaints that department managers are unable to rectify.
• Makes sure that departments hold to budgeted revenue and expense objectives.
• Authorizes all major departmental expenditures.
• Maintain records, controls and requests reports from others within dealership to assess dealership performance.
• Handles customer complaints sensibly, showing empathy and a constructive attitude.
• Attends company meetings as required
• Leads and manages other in an exemplary and professional manner.

Branch Manager Requirements and Abilities

• Ability to hire personnel required to meet departmental and organizational goals
• Ability to manage, including discipline personnel as required to meet departmental and organizational goals
• Ability to effectively lead a team to achieve departmental and organizational goals
• Ability to demonstrate proper sales techniques to employee in accordance with generally accepted standards and company policy
• Ability to read and comprehend financial statements.
• Ability to understands, keeps abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
• Computer proficiency
• Good communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication.
• Ability to understand and follow work rules and procedures.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to interact well with others and be a positive influence on morale of department, dealership and organization

Associate's degree (AA.) or equivalent degree in business preferred

• Two to four years related dealership sales or supervisory experience and/or training; or equivalent combination of education and experience.
• Supervisory Responsibility: Yes

Work Environment/ Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.

• This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls
• This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
• This position involves repetitive motion.
• Travel
• Some travel is required to attend meetings
• Ready to Join?

• Apply now to learn more about what Premier Truck Group has to offer!
• Premier Truck Group is an equal opportunity employer.