BUSINESS ANALYST

About the role

4 years of experience as Business Analyst with P&C Insurance Forms Processing skills.

The desired outcome of this project would be to analyze, develop and maintain the P&C policy forms to support current and future insurance business growth and product management. SG’s current policy forms management environment consists of various tools for forms processing workflow, designing, development, testing and release to production. The project focuses on ensuring the seem less use of these tools by the PAS system and evaluating need for forms revision and development, and ensure that the forms are processed and delivered effectively and efficiently to the business users.

The Requirements Analyst serves as a liason between various business units, analyses business needs by identifying and documenting business objectives, needs, scopes and expectations. The successful analyst leverages their advanced analytical, problem solving and research skills and collaborates with subject matter experts and project leads to design solutions.

We are seeking an experienced professional with P&C business analysis skills to perform forms analysis and design activities by eliciting, defining, validating and translating business objectives. One who translates business needs into Solution Requirements for Vendor, Design and maintain the forms and have UAT experience.

Job Duties & Responsibilities

• Achieves and maintains a solid understanding of the Scottsdale Underwritng business environment as a whole, including Underwriting practices, processes and strategy.
• Analyze Underwriting needs by examining the current forms and system functionality, defining new forms and system functionality, identifying problems and offering solutions.
• Work with peers in Customer Innovations, subject matter experts and vendor forms team, reconciling conflicts and presenting information in a manner that all stakeholders in the process can understand, confirm and approve where applicable.
• Demonstrate in-depth understanding of Insurance Policy Life cycle, Insurance coverages, Form applicability and ISO circulars.
• Ability to gather and analyze forms, P&C coverages and systems requirements to create effective forms design solutions for revision, consolidation, or discontinuation of the form, using knowledge of form use, workflow, document flow, and compatibility with existing forms processing tools
• Demonstrate a thorough understanding of standard software development/maintenance life cycle and adherence to the existing SLAs and turn around times that are set with vendors and Underwriting.
• Demonstrate a solid understanding of the Quality Assurance process and experience with creating/executing UAT test cases and logging application defects, creating and reporting defects and requirement metrics to the stakeholders

Required Skills

• Analytical ability to understand, elicit and document functional and non-functional requirements and their impact to business objectives
• Ability to identify and highlight deviations between current and to-be states and effectively communicate to primary stakeholders
• Ability to work independently as well as in a team environment.
• Insurance industry experience is preferred; Property & Casualty Insurance knowledge and understanding of insurance policy forms and coverages is significant plus.
• Knowledge of the following software packages is helpful: Extensible Markup Language (XML), SQL table structures
• Strong skills in Adobe Acrobat, Word, Excel, Visio and PowerPoint
• Excellent communication skills, both oral and written, and readiness to work with minimal direction.

Additional information

Knowledge: Insurance form and coverage experience is preferred. Candidates must have Business Analyst experience working on projects with an understanding of Software Development Life Cycle.

Additional Information

Exp. On the Service cloud or Tech Support that we need from SFDC standpoint