Business Analyst

About the role

Join the dynamic team of Performance Tracking and Analytics Department where you will have the opportunity to work on exciting projects with different departments using a variety of tools and datasets.

NYCHA is the largest public housing authority in North America, providing affordable housing to roughly 1 in 16 New Yorkers. Within NYCHA, Performance Management & Analytics (PMA) provides best-in-class business analytic support to help Executive Staff and Departments successfully execute long-term strategic goals and achieve day-to-day operational effectiveness and efficiency.

In addition to serving as the primary reporting and analytics unit within NYCHA, our department also ensures compliance with reporting for HUD and New York City, and promotes a data driven culture that improves decision making at all levels of the Authority.

The Performance Tracking and Analytics Department (PTAD) within PMA provides support to departments throughout the agency through quantitative data analysis, qualitative research, reporting & analytics, including policy impact forecasting, geospatial analytics, compliance reporting, and research collaborations.

Under supervision of the Chief of Reporting and Analytics, with latitude for independent judgement and initiative, the Data Scientist will review and evaluate databases, systems functionalities, conduct data analyses, and create data visualizations to assist NYCHA departments with various data, research, and reporting needs. The specific duties shall include, but are not limited to the following:

• Work with the department's units to review existing databases and processes to improve data reporting and integration across various platforms such as Microsoft Power BI, SAS, ArcGIS, Datawarehouse, etc.
• Collaborates with IT technical teams to understand application capabilities, environment set up, determine process for user feedback, and address defects.
• Respond to ad hoc internal and external data requests for various administrative data such as work orders, rent collection, occupancy/vacancy, etc.
• Assist with the preparation of large datasets of administrative data for mandated reports for the U.S Housing and Urban Development (HUD), and NYCHA's submission for the City's Mayor's Management Report and Consolidated Plan.
• Use statistical and data visualization tools to develop and conduct operations research and investigations using administrative data such as work orders, rent collection, move-in/move-out and transfers, to assess agency operations.
• Design studies and investigations, conduct analyses, interpret, and present results using datasets from different systems to create a more complete view of the conditions at NYCHA developments.
• Assist with special projects including trend analysis of public housing and Section 8 demographics, survey research, etc.

Additional Information

• NYCHA employees applying for transfer, promotion, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications & Requirements

• A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• Education and/or experience which is equivalent to "1", "2", or "3" above.