Business Analyst, El Paso, Air & Sea

Fraud Alert

Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

• Location: USA - El Paso, Paseo Del Este Blv
• Division: Air & Sea
• Job Posting Title: Business Analyst, El Paso, Air & Sea - 131769
• Time Type: Full Time
• Business Analyst, El Paso, Air & Sea

As a Business Analyst in the Administration Department at DSV, you will be responsible for analyzing administrative processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and effectiveness. Your role involves gathering and analyzing data, collaborating with stakeholders, and driving continuous improvement initiatives to support the department's objectives.

Duties and Responsibilities

• Collect, compile, and analyze data related to administrative processes, including workflow, resource utilization, and performance metrics.
• Develop reports, dashboards, and performance indicators to track key administrative metrics and identify trends.
• Identify opportunities to streamline and optimize administrative processes to improve efficiency, reduce costs, and enhance service quality.
• Collaborate with departmental managers and stakeholders to implement process improvements and best practices.
• Work closely with end-users and stakeholders to understand business needs and gather requirements for new systems, tools, or process enhancements.
• Translate business requirements into functional specifications and user stories for IT development teams.
• Support the implementation and integration of new systems, tools, or software applications within the administration department.
• Conduct user acceptance testing (UAT) and provide feedback to ensure systems meet business needs and requirements.
• Assist in project planning, coordination, and execution for initiatives related to administrative process improvement.
• Track project milestones, deliverables, and timelines to ensure successful project completion.
• Communicate with stakeholders at all levels to provide updates on project status, key metrics, and improvement initiatives.
• Act as a liaison between business users and IT teams to facilitate effective communication and collaboration.
• Provide training and support to end-users on new systems, tools, or processes implemented within the administration department.
• Develop training materials, user guides, and documentation to support knowledge transfer and adoption.
• Educational background / Work experience
• Bachelor's degree in business administration, management information systems, finance, or a related field. Advanced degree (e.g., MBA) is a plus.
• Minimum of 3-5 years of experience in business analysis, process improvement, or project management roles, preferably in the transportation and logistics industry or a related field.

Skills & Competencies

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights.
• Proficiency in data analysis tools and software (e.g., Microsoft Excel, SQL, Power BI).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of business process modeling techniques and methodologies (e.g., BPMN, Six Sigma).
• Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).

Preferred Qualifications

• Certification in business analysis (e.g., CBAP, PMI-PBA) or project management (e.g., PMP, PRINCE2).
• Experience with enterprise resource planning (ERP) systems or administrative software.

• Language skills
• Fluent in English (oral and written)
• Computer Literacy

• Advanced proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Experience with data visualization tools (e.g., Tableau, QlikView) and database querying languages (e.g., SQL) is advantageous.

Pay and benefits

For this position, the expected base pay range is $56,160.00 – $70,200.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the

DSV Benefits Showcase

. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

• Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact.
• It is a place where people, careers and ideas keep moving forward.
• We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

• Start here. Go anywhere
• This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.
• If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.
• Visit dsv.com and follow us on
• LinkedIn,

• Instagram and
• Facebook
• #StartHereGoAnywhere #LifeAtDSV