Business Manager, Account Manager - High Point, NC

About the role

• Work Schedule
• Standard (Mon-Fri)
• Environmental Conditions
• Office

About the role

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

About the role

Join our collaborative team at Thermo Fisher Scientific as a Business Manager III, where you'll contribute to client relationships and business growth within our Pharma Services Group. You'll serve as the primary liaison between clients and our organization, developing and managing strategic business relationships while ensuring exceptional service delivery and client satisfaction. Combining technical expertise and commercial understanding, you'll identify and implement solutions that create mutual success for both our clients and organization.

In this role, you'll manage client engagements from initial contact through ongoing relationship management, oversee technology transfers and product launches, and support revenue growth through new business development. You'll collaborate across functions to ensure seamless project execution while maintaining high standards of quality and compliance. This position offers the opportunity to make a meaningful impact in helping deliver life-saving medicines to patients while working for a global leader in serving science.

Keys to Success

Education

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in pharmaceutical industry or contract manufacturing organization (CMO/CDMO)
• Preferred Fields of Study: Science, Engineering, Business, Finance or related field

Experience

• Demonstrated success in account management, project management, sales or marketing with client-facing responsibilities
• Strong understanding of GMP requirements and pharmaceutical manufacturing processes
• Demonstrated experience with budgeting, forecasting, and financial analysis
• Advanced negotiation and resolution skills

Knowledge, Skills, Abilities

• Excellent communication and presentation abilities, with proven relationship-building capabilities
• Ability to work with stakeholders and build consensus across multiple functions
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in MS Office applications (Excel, PowerPoint, Word)
• Experience managing multiple complex projects simultaneously
• Fluent English required
• Knowledge of S&OP processes and contract compliance
• Experience with technology transfer projects and commercial product launches
• Ability to travel up to 10% as needed