Business Office Assistant / Medical Biller

About the role

Business Office Assistant / Medical Biller (SNF Experience Required)

Vasona Creek Healthcare Center is seeking a dedicated, detail-oriented Business Office Assistant / Medi-Cal Biller to join our administrative team in Los Gatos, CA. This is a full-time opportunity for an experienced professional with Skilled Nursing Facility (SNF) billing experience who is passionate about supporting quality resident care through accurate financial and administrative operations.

Position Details

• Position: Business Office Assistant / Medical Biller
• Schedule: Full-Time, Monday-Friday
• Location: Los Gatos, CA
• Pay: $25.00-$35.00 + HR (DOE)

Benefits

• Comprehensive medical, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Life insurance and short-term disability insurance
• Career growth and advancement opportunities
• Supportive, team-oriented work environment

Essential Responsibilities

• Process and manage Medi-Cal for a Skilled Nursing Facility.
• Assist with accounts receivable, payment posting, collections, and claim follow-up.
• Maintain resident trust accounts and reconcile daily financial transactions.
• Ensure accurate billing documentation and compliance with Medi-Cal facility policies.
• Answer phones, greet visitors, and assist residents and family members with billing inquiries.
• Maintain resident financial records, census reports, and business office documentation.
• Order office supplies, process incoming and outgoing mail, and provide administrative support to the Business Office Manager.
• Collaborate with clinical and administrative departments to ensure timely and accurate reimbursement.

Required

• Minimum of 1 year of Medical Billing experience in a Skilled Nursing Facility (SNF).
• Working knowledge of Medi-Cal and HMO
• Experience with accounts receivable and collections.
• Proficiency in Microsoft Office (Word and Excel).
• Experience using billing software and electronic medical records, preferably PointClickCare.
• Excellent organizational skills with strong attention to detail.
• Professional communication and customer service skills.
• High School Diploma or equivalent.

Preferred

• Associate's degree in Business, Accounting, Finance, or a related field.
• Experience working in long-term care or post-acute healthcare settings.