Business Office Manager

About the role

The Business Office Manager manages the business office, front desk, telephones, community files and records, and provides leadership to the community in the absence of the Executive Director.

In this position, your main responsibilities will include

• Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director.
• Maintain current resident business files and leases, and community census data.
• Maintain confidentiality of information received regarding the community, employees, and residents.
• Obtain and maintain all required employee paperwork and manage the employee files.
• Coordinate and inform regarding the employee benefits program. Track employee training to ensure that all employees receive orientation and on-going training.
• Supervise front desk staff and any other administrative support staff. Cover the reception desk when needed at the community. Oversee the telephone training and quality assurance.
• Serve as Manager on Duty in the absence of the Executive Director.

Qualifications & Requirements

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

• A minimum of 2 years' experience in an office management, bookkeeping, or other similar position required.
• Prior Accounts Payable, Accounts Receivable and Payroll experience required. Yardi experience preferred.
• Self-motivated, organized, and professional. Have a neat, professional, courteous manner and appearance. Possess good public relations, communication, general office, clerical and telephone skills.
• Must have administrative management and supervisory skills.
• Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills and be able to meet deadlines.
• Strong verbal and written communication skills.
• Ability to work effectively with different levels of personnel.
• Ability to relate well to residents and their families.
• Minimum of an associate degree or comparable experience. Course work in Business, Accounting, or Office Management field is preferred.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), paid time off, holiday pay, Daily Pay, and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

#IND123