Business Operations Coordinator - Waco, Texas

About this role

Carrier Climate Solutions Data Center Business Operations has an opportunity for a Business Operations Coordinato r.

The Business Operations Coordinator supports the Data Center (DC) team in Texas USA by executing operational processes and assisting with daily management tasks to ensure high-quality service delivery and exceptional customer experience. Reporting to the Business Operations Supervisor, the coordinator works closely with Business Operations Generalists, master schedulers, and project managers to help maintain smooth operations, accurate records, and compliance with Carrier policies.

This is an onsite role for someone living in Waco, Texas.

Key Responsibilities

• Create cases, open jobs, and dispatch work orders in coordination with team supervisors.
• Monitor project timelines, track task progress, and provide backup coverage for the master scheduler.
• Order parts, process purchases, handle goods receipts, and manage invoices per company standards.
• Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests.
• Execute client billing for completed billable work and submit warranty claims.
• Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures.
• Track team KPIs, operational cadence metrics, and report trends or risks to management.
• Coordinate teamwork schedules to maintain continuous customer support and review project outcomes.

Basic Qualifications

• Bachelor's degree with 2+ years of experience in scheduling, operations, or project coordination; OR
• Associate's degree with 4+ years of experience in scheduling, operations, or project coordination; OR
• High School Diploma or GED and 6+ years of experience in scheduling, operations, or project coordination.

Preferred Qualifications

• Experience supporting teams or working within a team environment.
• Knowledge of enterprise software (Salesforce, ServiceMax, SAP S/4Hana, etc.)
• Organizational and time management skills
• Manage multiple priorities and collaboration and adaptable skills.
• Effective English communication written and verbal skills
• Proficiency in Microsoft Office Suite, especially Excel and Word.

Additional information

• Must have unrestricted authorization to work in the USA.
• No visa sponsoring available

Pay Range

The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.