Business Services Representative (Employment Facilitator, OVR)

About the role

As a Business Services Representative for the Pennsylvania Office of Vocational Rehabilitation (OVR), you will help expand opportunities for job seekers with disabilities by working directly with businesses and community partners. This position allows you to promote valuable resources and create connections that lead to meaningful employment. Your outreach and guidance will strengthen partnerships and promote helpful programs across the region. Your efforts will support the mission of helping Pennsylvanians achieve greater independence. Join our dedicated team today!

This position supports employment opportunities for individuals with disabilities by connecting businesses, providers, and vocational rehabilitation staff. The role focuses on outreach, relationship building, and promoting services that help customers secure and maintain employment. As a Business Services Representative, you will perform the following duties:

• Employer Liaison: Build connections with employers, providers, and staff to support customer placement opportunities
• Relationship Support: Maintain employer partnerships through regular communication by phone, email, and meetings
• Program Promotion: Share information about OVR programs, incentives, apprenticeships, and work experiences
• Provider Outreach: Engage with new and existing service providers to promote options for customers
• Hiring Facilitation: Assist businesses and counselors by pre-screening candidates and identifying hiring needs
• Event Participation: Plan and support job fairs, hiring events, and community activities with OVR staff

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week, Monday - Friday
• Work hours are typically 8:00 AM to 4:00 PM, with a 30-minute lunch. Work schedule may be negotiable within a 7.5 hour work day. The position is eligible for AWS (alternate work schedule).
• This position will serve Armstrong, Beaver, Butler, and Lawrence Counties.
• Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lawrence County or an approved office in the caseload territory. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $53,008.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements

• A bachelor's degree that includes 24 credits in the behavioral sciences; or
• An equivalent combination of experience and training that includes 24 credits in the behavioral sciences.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credit.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• This position falls under the provisions of the Child Protective Services Law.
• Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

Additional information

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.