Business Systems Analyst

About the role

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

The Business Systems Analyst will be based in Libertyville, Illinois, supporting the implementation, integration, and ongoing operation of Manufacturing Execution Systems (MES) and related manufacturing technologies within a regulated medical-device manufacturing environment.

In this role, you will serve as the primary Local IT SME for MES and its integrations, supporting a highly automated manufacturing environment. The position will work across the full solution lifecycle, including requirements analysis, solution design, system integration, testing, validation, deployment, troubleshooting, and production support.

You will work closely with business, engineering, automation, Quality, IT, and corporate teams to ensure reliable integration between MES, automated production equipment, material-handling systems, databases, and other manufacturing applications.

Responsibilities

• Serve as the primary Local IT SME for MES, providing technical and functional ownership throughout implementation and ongoing production support.
• Support the end-to-end MES solution, including requirements, design, configuration, integration, testing, validation, deployment, troubleshooting, and continuous improvement.
• Analyze complex manufacturing and business requirements and translate them into scalable and supportable technical solutions.
• Design, support, and troubleshoot integrations between MES, automated production equipment, ASRS/material-handling systems, databases, and other manufacturing applications.
• Support and troubleshoot system integrations using technologies such as REST APIs, OPC UA, RabbitMQ, Windows Services, SQL Server, and other application or equipment interfaces.
• Develop and troubleshoot SQL queries, stored procedures, data interfaces, and reporting solutions, including SSRS where applicable.
• Investigate production issues across multiple systems, perform root-cause analysis, and coordinate resolution with the appropriate teams to minimize impact to manufacturing operations.
• Participate in system integration testing, validation, deployment, change control, and documentation activities within a regulated medical-device manufacturing environment.
• Work closely with Manufacturing, Engineering, Automation, Quality, IT Infrastructure, application teams, vendors, and other stakeholders.
• Define and maintain technical documentation, system interfaces, support procedures, troubleshooting guides, and knowledge-transfer materials.
• Identify opportunities to improve system reliability, monitoring, supportability, automation, and manufacturing-process efficiency.
• Provide technical guidance and escalation support to the local IT support team for MES and manufacturing-system issues.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, or a related field, or equivalent relevant professional experience.
• Typically requires 6 to 8 years of related experience supporting enterprise, manufacturing, MES, or integrated business systems.
• Strong experience with Manufacturing Execution Systems (MES) and manufacturing-system integrations.
• Strong knowledge of SQL Server and SQL, including troubleshooting queries, stored procedures, data flows, and application/database issues.
• Experience with integration technologies such as REST APIs, OPC UA, RabbitMQ or similar messaging technologies, and Windows Services.
• Experience with Apache NiFi or similar data integration and data-flow automation platforms is preferred.
• Experience supporting systems integrated with manufacturing automation, production equipment, material-handling systems, or ASRS is highly desirable.
• Experience with SSRS or similar reporting technologies is preferred.
• Experience working in a regulated medical-device manufacturing environment is highly desirable, including familiarity with system validation, change control, documentation, and compliance requirements.
• Strong troubleshooting and root-cause-analysis skills across applications, databases, interfaces, infrastructure, and manufacturing equipment.
• Ability to translate business and manufacturing requirements into clear technical requirements and solutions.
• Strong communication and stakeholder-management skills, with the ability to work effectively across IT, Engineering, Automation, Manufacturing Operations, Quality, vendors, and corporate teams.

What you'll receive for the great work you provide

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Pay and benefits

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

• $90,000.00 USD - $123,800.00 USD Annual
• Job Category
• IT
• Is Sponsorship Available?
• No