Careerswift
Technology & SoftwareDirect Ashby career site

Call Centre Agent, Inbound

Pay
$36,000 – $45,000 per year
Location
Remote (US)
Job type
Full-time
Level
Entry level
Listed
23 days ago

Skills & highlights for this role

  • inbound call handling
  • customer issue resolution
  • CRM systems
  • written and verbal communication

Also useful

  • call centre experience
  • help desk experience
  • CRM platforms

Responsibilities

  • Answer incoming customer calls in a friendly and professional manner.
  • Understand customer questions and provide accurate information and assistance.
  • Help customers resolve common issues and guide them through basic processes.
  • Escalate complex or technical issues to the appropriate team.
  • Accurately document customer interactions and resolutions in internal systems.
  • Follow up on open customer requests when required.
  • Share recurring customer questions or issues with the relevant internal teams.

What We Are Looking for

  • Strong verbal communication and active listening skills.
  • Friendly, patient, and customer-focused approach.
  • Ability to communicate clearly and professionally over the phone.
  • Strong problem-solving skills and attention to detail.
  • Comfortable working with computers and online systems.
  • Ability to work independently and manage multiple customer requests.

Nice to Have

  • Previous experience in a call centre, customer service, help desk, or similar role.
  • Experience using CRM or customer support platforms.
  • Experience working remotely or supporting customers online.
  • Interest in technology, AI-powered products, or career development.
  • COMPENSATION $36,000 - $45,000 per year, depending on experience and qualifications.
  • Additional benefits and employment details will be discussed during the hiring process.

What We Offer

  • Fully remote work environment.
  • Training and support to help you succeed.
  • Experience working with modern digital and AI-powered products.
  • Collaborative team environment.
  • Opportunities for professional growth as CareerSwift expands.
  • Apply today and join CareerSwift in helping people navigate their job search with smarter technology and better support.
  • Location: Remote

Salary Range

36,000 - 45,000 USD (gross, annually)

About Careerswift

CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. Our platform combines AI-powered tools and practical career solutions to help job seekers create stronger applications, improve their professional profiles, and navigate their job search with greater confidence.

We are growing our team and are looking for a friendly, reliable, and customer-focused Call Centre Agent, Inbound to join our remote team.

As a Call Centre Agent, Inbound, you will be one of the first points of contact for CareerSwift customers and users. You will handle incoming calls, answer questions, provide information about our products and services, and help customers resolve common issues.

This role is focused on delivering a positive customer experience rather than cold calling or aggressive sales. You will also work with internal teams when a customer request requires additional assistance.

Read the original posting

From Careerswift's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Call Centre Agent, Inbound role at Careerswift?

The Call Centre Agent, Inbound posting at Careerswift states compensation of $36,000 – $45,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Careerswift's official career site.

Where is the Call Centre Agent, Inbound job at Careerswift located?

Yes, this Call Centre Agent, Inbound opening at Careerswift is listed as Remote (US). Always check Careerswift's application page for specific state eligibility or relocation policies.

What qualifications are required for Call Centre Agent, Inbound at Careerswift?

For the Call Centre Agent, Inbound role, Careerswift highlights experience with inbound call handling, customer issue resolution, CRM systems, written and verbal communication. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Call Centre Agent, Inbound position at Careerswift?

This listing links directly to Careerswift's Ashby application page. You can apply directly on Careerswift's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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