Carrier Sales Rep

Primary Responsibilities

• Develop a business strategy and grow your book of business by building strong carrier relationships.
• Expand your carrier network and maintain mutually beneficial relationships.
• Negotiate freight rates that work for carriers and customers.
• Manage your daily shipments to keep pickups and deliveries on schedule.
• Work with your team on pricing strategy and account implementation plans.
• Keep internal and external stakeholders informed through clear communication.
• Resolve transportation problems promptly and professionally.
• Find new carriers strategically based on volume and lane density.
• Keep your knowledge of shipping lanes, geography, and seasonality up to date.
• Meet the KPIs and goals set by department leadership.
• Deliver no-fail service on every load.
• Handle and communicate all issues promptly and professionally to the right people.
• Qualify carriers before booking to prevent service issues.
• Keep the communication flowing with carriers, customers, and Circle teammates.
• Share load details with drivers at booking and keep them updated on any changes.
• Escalate issues following the Circle Logistics Escalation Policy.
• Provide load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
• Build and maintain a spreadsheet of current and past carriers.
• Provide your customer's team with competitive same-day freight options.
• Support critical loads and critical customers.
• Take on additional responsibilities as they come your way.

Working Conditions

• Generally in an indoor office setting; may include occasional participation in outdoor company events.
• Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
• You'll primarily work in a controlled, temperate environment, but may experience heat or cold while supporting outdoor activities.
• The noise level in the work environment is usually moderate to loud.

Benefits

• Starting pay: 20 per hour USD, plus commission.
• Promotion path to salary w/ commission based role after meeting performance-based benchmarks
• On-site training and career development
• Paid holidays and paid time off
• Insurance benefits include but are not limited to: Health, vision, dental, life, and disability
• 401(k) Plan
• Room for advancement in a fast-growing company that promotes from within

Education and Experience

• High School diploma, GED or equivalent experience required.
• Proficient in Google Drive and Excel (vlookup, pivot tables, reports).

Skills/Aptitude

• Communicate clearly in writing and in conversation.
• Manage multiple tasks and adjust priorities as work changes.
• Keep spreadsheets accurate and records organized.
• Work constructively with others when challenges arise.
• Communicate honestly and follow through on commitments.
• Resolve problems and manage your time to meet deadlines.
• Complete assigned work reliably and keep others informed of progress.
• Work nights, weekends, holidays, and extended hours as business needs require.