Case Manager - Rising Up

Duties & Responsibilities

The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Case Manager. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.

• Individual case management & oversight to TAY referred from the Coordinated Entry System, including twice monthly home visits.
• Resource brokerage and referral as needed
• Case coordination and advocacy within agency and with other CBO's
• Data collection and case notes entered into all appropriate databases.
• Support Rapid Rehousing Coordinator in all aspects of HomePoint (3rd Street's Rapid

Rehousing program)

• Designing individual support & transition plan with youth including independent living skills and income stability.
• Attend community, city, & regional housing meetings
• Support for staff & youth in 3rd Street programming as needed

About you

You possess the following

• Ability to connect with our youth
• Ability to maintain a professional demeanor with great interpersonal and communication
• skills
• Ability to multi-task with the capacity to learn quickly and integrate efficiently
• Ability to work with minimal to moderate supervision
• Ability to multi-task and efficiently manage priority action items
• Ability to work with a diverse staff and excel in a multicultural environment.
• Exceptional organizational skills with reliability and consistency in work performance
• Flexibility with a team player mentality
• An extreme focus on good judgment with a proactive approach to problem-solving
• An upbeat attitude

You are able to

• Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job
• Maintain professional standards of performance, demeanor and appearance at all times description
• Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
• Maintain an awareness of the agency's mission and work to promote the positive individual and social change goals it embodies.
• Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
• Maintain the strictest of confidentiality.

Qualifications

• Bachelors in related field OR equivalent work
• 2-3 years of experience working with high-risk and homeless youth
• Ability to notice symptoms of use and abuse, recovery and treatment philosophies
• Ability to provide substance abuse counseling
• Working knowledge of issues facing youth
• Must be a self-starter with excellent follow-through skills
• Valid California Driver's License and clean driving record required. Must also have daily access to a car.
• Must also have the ability to work with homeless youth and with diverse staff, clients, and volunteers.
• Experience with US Department of Housing and Urban Development (HUD) programs a

Plus

• Proficient in Google Suite
• Experienced in using the ONE System (preferred)
• Bilingual in Spanish (preferred)

General Information

• This is a full time & exempt position with an annual salary of $70,304 + benefits.
• This position works from our Housing Office in the Bayview/Hunters Point neighborhood.
• This position reports to the Housing Program Manager.