CIVIL SERVICE HIRING POOL ASSISTANT
- Pay
- $46,503 – $53,479 per year
- Location
- New York, NY
- Listed
- 3 days ago
About the role
APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Within DSS, the Human Resources Solutions (HRS)/Civil Service Initiatives Unit is responsible for managing and conducting all civil service hiring pools, appointments, reinstatements, inter-agency transfers, title changes and coordinating the new hire employee orientation.
Human Resources Solutions (HRS) is recruiting for one (1) Clerical Associate IV to function as a Civil Service Hiring Pool Assistant, who will:
- Assist pool supervisors with the preparation for civil service hiring pools.
- Prepare call-in letters; Print, copy, scan and distribute via e-mail and/or post office.
- Contact candidates via phone to confirm their hiring pool attendance.
- Collect, review and assemble civil service hiring pool related documentation
- Prepare folders for processing and forward to Scheduling Unit.
- Data enter each action in Human Resources Tracking System (HRTS).
- Assist candidates in accessing and completing E-hire packets in NYCAPS. Troubleshoot NYCAPS issues with candidates NYCAPS profile.
- Prepare pool folders for scanning and indexing into the One Viewer.
- Assist with researching provisional employees' status on published or established civil service lists.
- Prepare and distribute Notice of Non-Selection' and At Risk' letters to candidates or existing employees
- Liaise with medical and psychological vendors in acquiring appointments for candidates to be tested and maintain detailed spreadsheets of results.
- Assist with the data entry of candidates' disposition results in DCAS' PRISE system and identify selected candidates on a Ticket Change Notice (TCN) via Comprehensive Personnel System (CPS).
- Perform special projects and initiatives as assigned
Hours/Schedule: 9:00 AM to 5:00 PM
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Equal opportunity and legal notices
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
From City of New York's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this CIVIL SERVICE HIRING POOL ASSISTANT role at City of New York, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the CIVIL SERVICE HIRING POOL ASSISTANT role at City of New York?
The CIVIL SERVICE HIRING POOL ASSISTANT posting at City of New York states compensation of $46,503 – $53,479 per year. Final pay may depend on location, experience, and interview evaluation on City of New York's official career site.
Where is the CIVIL SERVICE HIRING POOL ASSISTANT job at City of New York located?
This CIVIL SERVICE HIRING POOL ASSISTANT position at City of New York is located in New York, NY. Always check City of New York's application page for specific state eligibility or relocation policies.
How do I apply for the CIVIL SERVICE HIRING POOL ASSISTANT position at City of New York?
This listing links directly to City of New York's SmartRecruiters application page. You can apply directly on City of New York's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.