Clerical Assistant 3

About the role

Great work starts with great support, and that is where you come in! As a Clerical Assistant 3 with the Department of Environmental Protection, you will serve as an important resource for regional programs, leadership, and staff. Your ability to stay organized, communicate effectively, and manage multiple priorities will help drive operational success. Join a team committed to protecting Pennsylvania's environment and serving its residents!

This position provides advanced clerical and program support for the Southcentral Regional Office, helping multiple environmental programs, regional leadership, and office staff operate effectively. The role also serves as a lead worker for clerical staff and helps maintain accurate records, workflow processes, and customer service support. As a Clerical Assistant 3, you will perform the following duties:

• Program Support: Provide clerical support for environmental programs, regional leadership, and staff by handling correspondence, mail, phone calls, and related office activities
• Permit Review: Review incoming permit submissions, identify special processing needs, and help maintain accurate data within departmental systems
• Staff Guidance: Train clerical employees, monitor workflow, provide direction, and review work for compliance with established procedures and policies
• Administrative Backup: Support regional leadership by coordinating meetings, preparing materials, arranging logistics, and responding to office requests
• Records Management: Organize electronic files, convert documents for storage, and maintain records according to document management requirements
• Public Assistance: Respond to inquiries and complaints, direct concerns to appropriate staff, and provide professional customer service support

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, after the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $41,506.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Additional information

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.