Client Experience Intern

About the role

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team's success, learn about JM Family's companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full time during the Summer Internship Program (May 24th, 2027 - July 30th, 2027).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family's culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drive our success as an organization.

Responsibilities

• Support marketing activities and projects for the business unit's insurance and financial services clients, that contribute to team initiatives.
• Assist with customer service activities and help support a positive customer experience.
• Participate in prospecting efforts to support business development activities through client outreach.
• Contribute to marketing projects and related assignments.
• Collaborate with team members on day-to-day activities and departmental initiatives.

Qualifications

• The ideal candidate will be actively enrolled in a bachelor's, master's, or other degree-seeking program at an accredited college or university, with a focus in Finance, Marketing, Business Administration, or a related field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.
• Proficiency with Microsoft Excel and PowerPoint.
• Familiarity with Microsoft 365.
• Interest in marketing, customer service, and prospecting activities.
• This is a full-time position with flexible working arrangements depending on the business need.

Additional information

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.