Client Experience Representative- Overnight

About the role

World Class Medicine.

Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals are staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being.

We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

GSVS VETERINARY EMERGENCY CARE TOMS RIVER is excited to announce we are hiring Client Service Representative to support our clinic!

Schedule: Wednesday - Saturday, 11pm - 9am

The Client Service Representative is one of the most important positions in our emergent clinic as you are on the front lines, there to greet each client who walks in the door, setting the stage for a positive client experience. Our CSRs are ambassadors of GSVS and will be responsible for checking clients in and out of the hospital, booking appointments, taking payments, and fielding busy phone lines. This position requires experience in a fast-paced customer facing role, and while veterinary experience is preferred, we would happily train and invest in the right candidate.

Why GSVS: We are not your typical veterinary hospital! We know the winning recipe to maintain the care and compassion that our patients depend upon us for, is to create a safe and supportive space for you to put your skills to use, develop new skills, and be a part of our highly collaborative, fun, and friendly team! We are proud of our company culture and positive staff engagement within a fast paced, learning environment; and our associate employment longevity is proof of our commitment to take care of one another, and provide the highest standard of care to the patients we serve.

About you

• 1+ years experience in a client service role
• Experience in animal related field
• Excellent communication skills are expected as you will often act as a liaison between the clients and the clinical staff
• Ability to answer multiple phone lines
• Data entry and attention to detail
• Comfort with taking deposits and discussing financial questions with clients
• Empathy and compassion for our clients
• Ability to be discreet and professional when appropriate
• Ability to work in a highly collaborative environment and commitment to develop long-term relationships with colleagues, clients, and community
• Positive outlook and ability to work well in a collaborative environment
• Honesty, integrity, and a desire to learn and have fun!

Schedule: Wednesday - Saturday, 11pm - 9am

Benefits

GSVS is proud to offer the following benefits:

• Competitive salary based on your level of experience
• Health, dental, and vision insurance, with HSA option- some plans paid 100%
• Maternity/Paternity leave
• Retirement Plan - 401K with employer match
• Licensing fees paid for credentialed technicians
• Employee Referral Bonus
• Paid Time off
• Mental health support with Talkspace
• Uniforms provided
• Pet discounts for medical care
• Full Time credentialed technicians eligible for Sign On Bonus

GSVS VETERINARY EMERGENCY CARE TOMS RIVER is located at 1882 Hooper Ave, Toms River, NJ 08753.

Base Pay $17 - $21 USD

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