Client Operations Associate - Remote
- Pay
- $70,000 per year
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Entry level
- Listed
- 23 days ago
Skills & highlights for this role
- client communication
- trend analysis
- process improvement
Also useful
- Excel
- Google Sheets
- SQL
Stated benefits & perks
- Unlimited pto
- Medical
- Dental
- Vision
- 401k
What You Will Do
- Directly interface with clients to manage questions and feedback about our products and services
- Analyze and identify trends in client activity and inquiries
- Identify and develop operational efficiencies to scale the business and processes
- Refine the business rules, automations, and communication methods across Client Operations
- Act as a liaison between clients and our various internal teams-Relationship Management, Engineering, Financial Operations, Risk Management, and Client Services-to support business needs, improve the product, and enhance the client experience
What We Look for in You
- You’re looking for an entry-level or early-career opportunity to grow and build your skills in client operations
- Ability and interest to work in a fast-paced fintech startup environment
- High agency self starter
- Collaborate and problem-solve well
- Customer-facing experience preferred
- Great communicator, conversationalist
- Highly adaptable; able to shift focus on the fly and balance many tasks
- Ability to identify trends in data and make decisions based on analyses
- Excel/Google Sheets, SQL, product management experience a plus, but not required
- Preference to candidates with a degree in Communication, Business Finance, Business Operations, Business Marketing, or Information Systems
Salary and Benefits
- Salary: $70,000 - Full Time
- Competitive compensation and equity
- Unlimited PTO
- Medical, dental, and vision insurance
- 401k
- Fully remote option
Interview Process
- Screening Video Call (20 minutes)
- Role specific interview block (1 hour with 2 River employees)
- Prompted Assignment
- Culture & Executive Interview (1 hour block with 2 River employees)
About River
At River we are building the world’s most trusted financial institution to empower people to take ownership of their financial lives through bitcoin, the world’s only incorruptible digital asset. We believe in a future where every person will have bitcoin savings, and every business will have bitcoin on the balance sheet. We obsessively design and build delightful products that help our clients buy, sell, secure, and use bitcoin.
When hiring, we look for candidates who demonstrate the ability to think clearly, communicate effectively, and get things done. We value people who are able to think and build for the future without forgetting the lessons of the past.
River is growing quickly and has raised more than $50 million from leading investors, including Goldcrest, Kingsway, Polychain, M13, DG, and Valor. We have also released our company's financials and proof of reserves publicly, so all of our clients and employees can verify the robustness and growth of the business themselves.
From River's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Client Operations Associate - Remote role at River, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Client Operations Associate - Remote role at River?
The Client Operations Associate - Remote posting at River states compensation of $70,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on River's official career site.
Where is the Client Operations Associate - Remote job at River located?
Yes, this Client Operations Associate - Remote opening at River is listed as Remote (US). Always check River's application page for specific state eligibility or relocation policies.
What qualifications are required for Client Operations Associate - Remote at River?
For the Client Operations Associate - Remote role, River highlights experience with client communication, trend analysis, process improvement. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Client Operations Associate - Remote position at River?
This listing links directly to River's Ashby application page. You can apply directly on River's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.