Client Success Manager
- Location
- New York, NY · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 31 days ago
Skills & highlights for this role
- client relationship management
- billing support
- cross-functional coordination
Position Summary
The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact, understanding the client’s needs, their strategic direction, and collaborating within Metergy to provide cross departmental support on client focused solutions.
Success in this role requires excellent client service through proactive communication, facilitation of client requests, and working across Metergy to resolve inquires. The Client Management team acts as first point of contact for general inquires such as billing, products, scheduling, etc. for Landlords and Property Managers.
About Metergy Solutions, LLC. (“Metergy”)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided.
The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the third consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
From Metergy Solutions's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Client Success Manager role at Metergy Solutions, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Client Success Manager job at Metergy Solutions located?
This Client Success Manager position at Metergy Solutions is located in New York, NY (On-site). Always check Metergy Solutions's application page for specific state eligibility or relocation policies.
What qualifications are required for Client Success Manager at Metergy Solutions?
For the Client Success Manager role, Metergy Solutions highlights experience with client relationship management, billing support, cross-functional coordination. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Client Success Manager position at Metergy Solutions?
This listing links directly to Metergy Solutions's Lever application page. You can apply directly on Metergy Solutions's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.