Client Success Manager, Enterprise
- Pay
- $90,667 – $137,520 per year
- Location
- Remote (US)
- Listed
- 7 days ago
About the Role
As Client Success Manager, Enterprise, you'll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools. Your role is key to drive client satisfaction and end user engagement.
- Lead clients through a successful implementation, from onboarding to product configuration and support.
- Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch.
- Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding.
- Develop and maintain project timelines for both clients and internal teams.
- Provide training, user documentation, and educational resources in partnership with Marketing.
- Serve as the internal client advocate, ensuring deadlines and requirements are met.
- Build strong relationships with key stakeholders to drive product adoption.
- Track engagement metrics and demonstrate ROI to clients through strategic positioning.
- Coordinate with Support, Product, and Marketing teams to address client needs and resolve issues proactively.
- Partner with Relationship Management to facilitate seamless contract renewals.
Location: Remote, United States
What We're Looking For
We're excited to meet candidates who have many of the following qualifications:
- 4+ years of client-facing experience in the healthcare industry
- Strong communication, customer service, and presentation skills.
- Excellent attention to detail and analytical thinking.
- Quick learner with problem-solving skills and the ability to work independently.
- Comfortable in a fast-paced, evolving environment.
- Process improvement mindset.
- Experience managing technical implementations, such as SSO integration.
Compensation
The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.
Our total compensation package may include
- Base salary
- Equity (where applicable)
- Annual bonus or incentive compensation (where applicable)
Specific compensation details will be discussed during the interview process.
Benefits
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible paid time off and company holidays
- Paid parental leave
- Professional development and learning opportunities
- Wellness and mental health resources
- Remote work support and home office stipend (where applicable)
Our Hiring Process & AI Tools
Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
About Doximity
Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity's AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients.
At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.
Why You'll Love Working Here
At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.
- Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
- Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
- Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
- Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
- Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.
Equal opportunity and legal notices
Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.
From Doximity's careers page, first listed on Rolev.ai on November 3, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Client Success Manager, Enterprise role at Doximity?
The Client Success Manager, Enterprise posting at Doximity states compensation of $90,667 – $137,520 per year. Final pay may depend on location, experience, and interview evaluation on Doximity's official career site.
Where is the Client Success Manager, Enterprise job at Doximity located?
Yes, this Client Success Manager, Enterprise opening at Doximity is listed as Remote (US). Always check Doximity's application page for specific state eligibility or relocation policies.
How do I apply for the Client Success Manager, Enterprise position at Doximity?
This listing links directly to Doximity's Greenhouse application page. You can apply directly on Doximity's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.