Clinic Manager, Bureau of Public Health Clinics

About the role

The Bureau of Public Health Clinics (BPHC) is under the division of Disease Control, comprising off our TB clinics, eight Sexual health clinics and one immunization clinic. The mission of the BPHC is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status.

BPHC seeks to hire a Clinic Manager. This position will work under the Deputy Clinics Operations Manager.

Duties Will Include but Not Be Limited to

Responsible for the overall administrative operation of the center, including but not limited to:- Continuity of chest center services, general oversight for all staff, Bi data collection:- Inventory control; - Requisitioning and resource; management; - MIS/IT needs; - Payroll and personnel matters.

• a) Ensures that chest center administrative support services are provided and serves as primary liaison with other managers and DOHMH offices.
• b) Ensures that inventory systems are in place and functioning so that supplies are neither overstocked or not in shortage.
• c) Ensures that workspaces (especially patient care rooms), are operational and kept neat, clean, clutter free, and well supplied.
• d)Identifies activities that generate resource waste and takes action to ensure that cost savings are realized.
• e) Communicates logistical constraints to supervisors and follows up to ensure that they are resolved. Communicates with Facilities and Operations management when indicated.
• f) Assists with the development and/or implementation of protocols and procedures to enhance the performance of patient care activities and general operations to ensure that bureau goals and objectives are met.
• g) Schedules staff work assignments to ensure adequate coverage for all clinic sessions.
• h) Oversees chest center information systems; analyzes and acts on data related to productivity and efficiency; prepares and presents or submits narrative, statistical, and other reports to the Director of TB Clinic Operations.
• i)Acts as liaison with various bureau and DOHMH offices to ensure continuity of patientcare.

j) Responsible for Article 6 compliance and clinic operational alignment of medical billing revenue cycle. - Implement and reinforce medical billing standard operating procedures for patient registration, insurance verification, and insurance enrollment referrals. - Implement action plans to realign staff performance with medical billing compliance standards.

Why you should work for us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website
• Benefits: City employees are entitled to unmatched benefits such as:

• o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• o a public sector defined benefit pension plan with steady monthly payments in retirement.
• o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Additional information

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC.

We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives.

As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Qualifications & Requirements

• A baccalaureate degree from an accredited college and five years of full-time professional satisfactory experience acquired within the last fifteen years, in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity, consisting of managerial experience clearly demonstrating the ability to perform difficult and responsible managerial work, requiring independent decision-making concerning program management, planning, allocation of resources, and the scheduling and assignment of work.
• Education and/or experience equivalent to "1" above. Education may be substituted for experience on the basis that each 30 graduate semester credits from an accredited college in hospital administration, public health, public administration, business administration, management or administration can be substituted for one year of non-managerial experience up to a maximum of 60 semester credits for two years. However, all candidates must have a minimum of a baccalaureate degree and 18 months of managerial experience as described in "1" above.