Collections Analyst

About the role

Azenta Inc.

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job Title

About the role

• Position Title: Collections Analyst
• Location: South Plainfield, New Jersey
• Shift: M-F 9am-5pm
• Intro

GENEWIZ from Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

GENEWIZ is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

How You'll Add Value

Join the Azenta Finance team as a Collections Analyst for our Multiomics Business, to manage an analyze accounts receivable data to identify delinquent accounts, initiate collections activities, and minimize bad debt risk. You'll work with a global team and external clients to resolve billing issues, process payments, and execute strategies for improving collections performance. Grow personally and professionally while building a network within the life sciences industry!

What You'll Do

• Monitoring aging reports, identify and target overdue accounts
• Contact customers via phone/email to resolve outstanding balances
• Analyze payment trends and recommend credit holds or escalations
• Collaborate with billing, customer service, and sales teams to resolve unpaid invoices and customer inquiries
• Prepare weekly, monthly, and quarterly reports and forecasts on collection status.
• Track inquiries and outbound engagement with customers
• Ad hoc reporting and analysis, as needed
• Support order to cash related improvement projects as needed

What You Will Bring

• Bachelor's degree in finance, accounting or related field
• 3+ years of experience in collections or accounts receivable
• Strong analytical and communication skills
• Detail-oriented with the ability to work independently with large volumes of data
• Strong analytical & interpersonal skills and ability to communicate clearly and concisely with external organizations and internal stakeholders both verbally and in writing.
• Ability to work under pressure and with multiple deadlines.
• A sense of urgency and self-motivation, with a personal commitment to meeting deadlines.

Other requirements

• NetSuite & Salesforce experience preferred but not required
• This role is in office in our South Plainfield, NJ location, 4 days a week/1 day remote.
• Visa sponsorship will not be provided for this position.
• Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.

EOE M/F/Disabled/Vet

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance.

Pay and benefits

The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.