Commercial Account Manager I

About the role

Welcome!

The Commercial Account Manager drives revenue growth by expanding existing customer relationships and developing new business opportunities. This outside sales role focuses on commercial HVAC replacement, retrofit, service agreements, and leasing programs. The consultant builds long-term partnerships, delivers tailored solutions, and positions Engineering Excellence as the trusted partner of choice.

Key Responsibilities

• Grow revenue through new business development, including prospecting, cold calling, referrals, and networking.
• Expand relationships with existing accounts, identifying opportunities for upgrades, service agreements, and leasing solutions.
• Conduct consultative sales presentations, uncover customer needs, and deliver tailored HVAC and indoor-air quality solutions.
• Develop and present proposals, clearly explaining technical information and value-based leasing options.
• Achieve or exceed sales targets across revenue growth, close rate, service contracts, and leasing program adoption.
• Performs similar/other duties as assigned.

Health & Safety Responsibilities

• Comply with all company and regulatory safety policies, procedures, and practices.
• Report hazards, unsafe conditions, and incidents immediately to management.
• Use and maintain required PPE; never remove or disable safety devices.
• Address unsafe conditions within control and actively support safety initiatives.
• Participate in safety training, committees, and continuous improvement efforts.

Desired Skills & Qualifications

• Bachelor's degree or equivalent experience with a proven track record in B2B sales, lead generation, and account growth.
• Excellent relationship-building, communication, and organizational abilities; skilled at managing multiple priorities.
• Knowledge of commercial service sales concepts, practices, and procedures.
• Basic understanding of business accounting to understand job costing, profit margin, and cost of sales.
• Knowledge of commercial HVAC systems preferred and ability to translate technical concepts into customer-focused solutions.
• Proficiency with Microsoft Office, CRM, and sales tools.
• Ability to stand, to walk, and to climb stairs and ladders to access HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements.
• Valid driver's license with acceptable record.

Pay and benefits

What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

0 - 2 years Minimum Education: Bachelor's Degree

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.