Commercial Associate

The role

As a Commercial Associate at Encord, you'll be an early commercial hire with real ownership across the top and middle of the funnel. You'll help shape how we identify, engage, and convert the right customers as we scale - while building the foundations of a long-term commercial career.

You'll sit at the intersection of outbound strategy, customer discovery, and deal execution. From day one, you'll be expected to think like a seller: prioritising the right accounts, crafting thoughtful outreach, and partnering closely with Account Executives to move real opportunities forward.

This role is designed to identify future sellers early. We optimise for trajectory over polish. High performers typically progress into closing, leadership, or specialist roles (Sales, Solutions, Growth) within 12-18 months, often sooner.

What you'll do

• Identify, research, and prioritise high-potential accounts across Encord's core verticals and regions
• Develop strong points of view on who to target and why
• Execute thoughtful, multi-channel outbound (email, LinkedIn, calls, creative plays)
• Craft messaging that resonates with technical and commercial buyers
• Partner with Growth and Sales to test campaigns, refine targeting, and improve conversion
• Own outcomes, not just activity - quality opportunities matter more than volume
• Work directly with Account Executives to progress live opportunities
• Support discovery, demos, trials, and follow-ups
• Help shape business cases and stakeholder mapping
• Ensure a high-quality, consistent prospect experience
• Learn how complex, technical B2B deals actually get done

Who we're looking for

• You've consistently performed in the top percentile of what you've done - academically, professionally, or competitively
• You're motivated by ownership, learning, and long-term growth, not just title or short-term compensation
• You enjoy figuring out why something works, not just following a script
• You're comfortable operating with ambiguity and high expectations
• You can engage with technical concepts without losing sight of business outcomes
• You want to be part of building something - not just maintaining it

Experience requirements

• 1-3 years of professional experience in a commercial, customer-facing, or high-performance role
• Exposure to outbound prospecting, pipeline generation, or client engagement is strongly preferred
• Strong written and verbal communication skills
• Evidence of discipline, resilience, and continuous improvement

Operating Principles

• High agency
• You see something broken, you fix it or find the person who can. We celebrate the people who solve 90% of a problem before anyone asks.
• Build with care & urgency
• We bear-hug the customer. Former founders and people from fast-moving, high-stakes environments thrive here.
• Self-aware & hungry
• We stay warm, self-aware, and genuinely hungry. We elevate our peers, and ego doesn't last long.
• Invent in real time
• We move toward the ambiguity. We’re pragmatic, resourceful, energized by the fact that there's no playbook.
• If you're looking to do the most meaningful work of your career alongside people who push you to be better, we'd love to meet you!