Commercial Lines Account Manager
- Location
- Grand Rapids, MI · Hybrid
- Job type
- Full-time
- Level
- Senior
- Listed
- 19 days ago
Skills & highlights for this role
- Account management
- Customer service
- Client retention
- Accurate client information maintenance
Also useful
- EPIC agency management system
- Mentoring Associate Account Managers and Team Assistants
- Commercial insurance knowledge
About the role
A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. Who We Are At HUB International, we are a team of entrepreneurs.
We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices.
Our structure enables our teams to maintain their own unique, regional culture. HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
With over 21,000 employees in over 700 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
What We Offer
- You At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future.
- HUB International will foster your learning, support your endeavors, and encourage your growth.
- We provide opportunities for career-driven individuals to move upward in our organization.
- Our successes breed your opportunities!
Benefits you may enjoy working at HUB International Midwest-East: Medical, Dental, and Vision (PPO, HMO, and HSA) Comprehensive Wellness Program 401(k) Retirement Plan Life and Disability Plans Vacation, Holiday, Sick, and Personal Time Off Pet Insurance Bonus Program Comprehensive Onboarding Program Continuing Education Flexible Work Arrangements Employee Engagement Events Dress for Your Day Dress-Code Hybrid Work Schedule Service Awards Here's Where You Come In As a Commercial Account Manager, you will manage an assigned book of business.
You will be responsible for retaining our clients through customer service and maintaining accurate client information in our systems. You will work in a collaborative team environment, mentoring Associate Account Managers and Team Assistants, as applicable.
Responsibilities
- Manages a book of business generally in excess of $550k in revenue, depending on the complexity or number of accounts.
- Provide quality customer service to existing accounts with a goal of 93% retention or more.
- Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.
- Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.
Ensure accurate maintenance of client information in EPIC Accountable for administrative tasks Special projects and all other duties, as assigned Cultural Expectations: Determination - unsatisfied until we are the best. We go the extra mile for clients and colleagues. Ownership
- Responsible to each other, our clients, and our goals. Teamwork
- Together we attain greater success. Sincerity
- Giving and receiving direct and caring communication
Equal opportunity and legal notices
High School Degree, or Equivalent 3-5+ years in a Commercial Lines role on the agency side Intermediate excel skills Strong communication P&C License Willingness to travel, on occasion What we offer you We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career The HUB difference HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at.
This contact information is for accommodation requests only and should not be used to inquire about the status of an application. E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.
From Hub International's careers page, first listed on Rolev.ai on October 22, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Commercial Lines Account Manager role at Hub International, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Commercial Lines Account Manager job at Hub International located?
This Commercial Lines Account Manager position at Hub International is located in Grand Rapids, MI (Hybrid). Always check Hub International's application page for specific state eligibility or relocation policies.
What qualifications are required for Commercial Lines Account Manager at Hub International?
For the Commercial Lines Account Manager role, Hub International highlights experience with Account management, Customer service, Client retention, Accurate client information maintenance. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Commercial Lines Account Manager position at Hub International?
This listing links directly to Hub International's Workday application page. You can apply directly on Hub International's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.