Commercial Lines Team Leader

About the role

At Leavitt Elite Insurance Advisors (LEIA), we help businesses protect what matters most while building lasting relationships rooted in trust, expertise, and service. Our team is driven by integrity, collaboration, and a commitment to doing the right thing, always. We believe success comes from investing in our people, encouraging innovation, and creating opportunities for growth.

We're looking for an experienced Commercial Lines Team Leader to lead and develop a high-performing service team while managing key client relationships and helping drive the agency's continued growth. This is an opportunity for a strong commercial insurance professional who enjoys mentoring others, solving complex client challenges, and influencing business results.

Key Responsibilities

Lead and Develop Your Team

• Coach, mentor, and support Commercial Lines Account Managers and service team members.
• Foster a positive, accountable, and collaborative team culture.
• Participate in recruiting, onboarding, training, and employee development.
• Provide technical guidance on coverage, carrier requirements, and account management best practices.
• Partner with agency leadership to drive operational excellence and exceptional client service.

Build and Strengthen Client Relationships

• Manage a select book of commercial insurance accounts.
• Serve as a strategic advisor for key and complex clients.
• Conduct annual reviews, stewardship meetings, and risk assessments.
• Develop customized insurance and risk management solutions.
• Support client retention through proactive service and trusted consultation.

Drive Growth

• Identify opportunities for cross-selling, upselling, and account rounding.
• Collaborate with producers on new business opportunities.
• Participate in presentations, prospect meetings, and strategic planning initiatives.
• Support agency growth through networking, community involvement, and industry engagement.

Deliver Expertise

• Guide coverage placement strategies and complex account management.
• Stay current on industry trends, emerging risks, and market conditions.
• Support carrier relationships and help develop creative solutions for unique client exposures.

Skills & Experience

• 5+ years of commercial insurance experience with demonstrated expertise in commercial coverages, including General Liability, Property, Commercial Auto, Workers Compensation, Umbrella, and Professional Liability
• Prior leadership or supervisory experience within a commercial insurance environment.
• Proven ability to lead, mentor, and develop others.
• Strong relationship-building and client service skills.
• Excellent communication, problem-solving, and decision-making abilities.

Preferred Qualifications

• Experience working with middle-market or large commercial accounts.
• Demonstrated success driving client retention, organic growth, and operational performance.
• Experience working with carrier partners and underwriting teams.
• Knowledge of service standards, workflows, and performance metrics.

Additional Requirements

• Travel between office locations may be required.
• Valid driver's license and reliable transportation preferred.

Benefits

• Competitive compensation
• Paid License renewal and continuing education
• Comprehensive benefits package including:
• Medical, Dental, Vision
• FSA/HSA & Life Insurance
• 401(k) with company benefits
• Competitive PTO including vacation and sick time, and company holidays
• Wellness program and employee support resources

• #LI-LM1
• #LI-Onsite