Communications Manager (Corporate)

About the role

As a member of the Corporate Communications team, the Corporate Communications Manager plays a key role in developing and executing communications strategies that support the company's business priorities and protect and strengthen its reputation. This position will have a particular focus on external communications, media relations and crisis and issues communications, while also supporting employee communications and company-wide initiatives.

The ideal candidate is an exceptional writer and strategic communicator with strong judgment and demonstrated experience in external communications, media relations and managing sensitive or rapidly evolving issues. This individual is a naturally curious storyteller and collaborative partner who can translate complex information into clear, compelling communications for a variety of audiences.

Key Responsibilities

External Communications

• Develop and execute external communications strategies that support business priorities and enhance the company's reputation.
• Draft press releases, media statements, fact sheets, talking points, executive messaging and external announcements.
• Manage media inquiries and coordinate responses with company leaders, subject matter experts and external communications partners.
• Build and maintain relationships with relevant media and identify opportunities to proactively tell the company's story.
• Partner closely with business unit marketing teams to identify external communications opportunities, coordinate messaging and ensure alignment across corporate and business unit communications.
• Monitor media coverage, industry trends and emerging issues and provide analysis and recommendations.
• Support communications related to awards, community engagement, sustainability, thought leadership and company milestones.

Crisis & Issues Communications

• Lead communications planning and response for emerging issues, crises and other reputation-sensitive matters.
• Develop crisis communications plans, messaging, holding statements, talking points, FAQs and other response materials.
• Partner with senior leaders and teams including Legal, Human Resources, Operations and other functions to ensure timely, accurate and coordinated responses.
• Monitor media coverage, stakeholder concerns and emerging developments and recommend appropriate communications actions.
• Maintain and strengthen crisis communications protocols and preparedness, including scenario planning and response processes.
• Provide communications counsel and sound judgment in situations involving sensitive, confidential or rapidly evolving information.

Internal Communications

• Serve as a backup resource for internal communications, providing additional expertise and capacity as needed to:
• Develop content for employee-facing channels, including email, intranet, digital signage, videos and leadership communications.
• Support communications related to organizational changes, business initiatives, employee programs and company events.
• Assist with developing messaging and communications plans in collaboration with business leaders and subject matter experts.
• Support town halls, employee meetings and engagement initiatives by creating presentations and supporting communications materials, analyzing survey results and preparing post-meeting summaries.

Content Development

• Write, edit and proofread content for a variety of audiences and channels.
• Translate complex or technical information into clear, concise and engaging messages.
• Ensure consistency of voice, tone and messaging across external and internal communications.
• Develop communications plans, messaging frameworks, presentations and other materials that support business priorities.

Project Management & Collaboration

• Manage communications projects from strategy and planning through execution.
• Build strong relationships with leaders and stakeholders across the organization.
• Manage multiple projects and competing priorities while meeting deadlines.
• Manage day-to-day relationships with external communications agencies and other partners as needed.

The ideal candidate should possess the following

• Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing or a related field.
• Minimum of five years of professional communications experience.
• Demonstrated experience in external communications, media relations and crisis or issues communications.
• Experience developing media statements, press releases, talking points, holding statements and other external communications materials.
• Experience managing or coordinating responses to media inquiries and sensitive or rapidly evolving issues.
• Ability to respond with urgency and flexibility when time-sensitive communications needs or issues arise.
• Exceptional writing, editing and proofreading skills.
• Strong verbal communication and interpersonal skills.
• Experience communicating with employees in a manufacturing environment preferred.
• Ability to provide thoughtful communications counsel and recommendations to leaders and business partners.
• Natural curiosity with a strong drive to identify solutions to challenges and problems.
• Ability to manage multiple priorities and make sound decisions in a fast-paced environment.
• Proficiency with Microsoft 365, digital communications tools and emerging AI technologies to enhance productivity, support content development and improve communication effectiveness.

Competencies

The ideal candidate demonstrates

• Strategic thinking and strong storytelling ability
• Sound judgment, particularly when managing sensitive or reputation-related issues
• Excellent writing and verbal communication skills
• Attention to detail
• Curiosity and continuous learning
• Adaptability and flexibility
• Collaboration and relationship-building
• Composure and responsiveness in high-pressure situations
• Ability to handle sensitive and confidential information
• Ability to influence and work effectively across functions and levels of the organization

Additional Information

All your information will be kept confidential according to EEO guidelines.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.