Community Health Liaison, Bureau of Tuberculosis Control

About the role

The BTBC Office of Epidemiology reviews and assesses exposures in residential and non-residential congregate settings; conducts contact investigations in these settings; analyzes genomic and epidemiologic information to detect, investigate and respond to TB outbreaks; develops and implements community-based public health interventions in high risk groups; and conducts data analysis and research to describe the epidemiology of TB in NYC and to inform TB prevention and control policy.

We are seeking a Community Health Liaison to join our Epidemiology Office team. As an integral part of the unit, this person will coordinate closely with Bureau colleagues, the public, health care providers, social service providers, and other groups to support implementation of TB detection, prevention and response activities in communities with high risk of TB and in response to emergent needs.

This includes conducting patient outreach, interview, and education; medical chart review; coordination of and participation in community-based outreach and TB testing events; results notification; and follow-up care coordination.

The ideal candidate will be organized, have strong attention to detail, enjoys and has experience working with and serving the public, has familiarity with the healthcare system, and can work both independently and as part of a team.

Duties Will Include but Not Be Limited to

• Support implementation of coordinated, multi-faceted, data-driven, and culturally competent public health interventions to prevent and interrupt TB transmission, increase awareness of TB and TB risk, and address barriers to care in high risk-communities and in response to outbreaks.
• Communicate and coordinate with healthcare providers, community-based organizations, businesses, social service providers, City agencies, and other entities
• Participate in community-based TB testing and health events and conduct related follow-up with participants, including care coordination and referrals to public and community healthcare providers.
• Review and enter data in the DOHMH TB surveillance and case management system
• Coordinate with diverse stakeholders to develop and disseminate tailored health information to healthcare providers and the public.
• Develop and support additional public health interventions as indicated to prevent and respond to ongoing transmission.
• Work with BTBC epidemiology, case management and clinical staff to implement public health interventions as indicated.
• Other duties as required.

Preferred Skills

• Experience working with the public and communicating health information and recommendations to patients, the public, health care providers, and other entities.
• Experience working with clinicians and/or other health care and social service providers.
• Experience developing and disseminating health information to diverse populations.
• Excellent written and oral communication skills.
• Excellent organizational skills.
• Knowledge of the health care delivery system.
• Ability to work in a team environment.
• Working knowledge of Microsoft suite (MS Word, Excel etc.) and Adobe Acrobat
• Any other second language would be an asset.

Why you should work for us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website
• Benefits: City employees are entitled to unmatched benefits such as:

• o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• o a public sector defined benefit pension plan with steady monthly payments in retirement.
• o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Additional information

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC.

We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives.

As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Qualifications & Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.