Community Manager

About the role

Roles You'll Play

The Mayor

• Stand front and center over your jurisdiction, ensuring your community's operations run as smoothly as possible
• Diplomatic, comfortable running the show, and impassioned by the desire to give residents a better living experience
• Provide guidance when residents have any problems, remaining calm and using good judgment to find solutions
• Relate well to all types of personalities - even if they seem to come from a totally different planet

The Mentor

• Lead by example to inspire your site team go above and beyond the call of duty
• Share priorities with your team to make sure they follow protocol and keep residents loving their community life
• Maintain an open door policy where associates can talk to you about a new reality TV show as easily as they can discuss improving their sales skills or planning a resident event
• Use your high energy to hire, train, and motivate your team - all while minimizing disagreements and misconduct to achieve the ultimate level of synergy
• Set goals to challenge your team, while also holding yourself accountable for their success

The Entrepreneur

• Enjoy running your own mini-empire like a true business leader
• Know how to manage large accounts, and preparing budgets to ensure expenses don't exceed funds is a no-brainer
• Super skilled at assessing the current value of the community and continuously looking for new ways to maximize NOI

Our Vision of What Success

Looks Like

• Occupancy, retention, and net operating income are at an all-time high - even during renovations!
• Your site team is on top of their game, which means the community is running efficiently, and resident life borders on utopian.
• Existing residents are proud to call your community their home, and future residents are pounding down the door to move in.
• Associates, vendors, and residents always have the information they need because your communication skills are that good.

Qualifications & Requirements

Your Building Blocks of

Success

• Stellar record of management experience (2+ years preferred)
• Dynamic team leadership and communication abilities
• Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment
• Proven ability to manage budgets and proactively solve problems

The Foundation of Cortland

Partners

At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

• Cortland Partners is a drug-free workplace.
• PI100390691

Additional Information

All your information will be kept confidential according to EEO guidelines.