Community Program Supervisor II (FACT)

Job Overview

Location/Schedule: This position is based at the Kerns building located in NE Portland, OR, but some work responsibilities are conducted in the community. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m. with some weekend and holiday availability required as necessary.

Position

Program Supervisor II

Program: FACT Team

Salary

$77,309.76 - $82,244.43

Mission: Cascadia Health delivers whole health care - integrated mental health and addiction services, primary care, and housing - to promote hope and support the well-being of the communities we serve.

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

About the role

The Program Supervisor II works within an interdisciplinary team to coordinate community-based services for individuals assigned to the FACT Team. This role is crucial in supporting clients through a strengths-based, client-centered, trauma-informed approach to reduce recidivism and achieve personal goals.

The Program Supervisor II manages the daily operations of the program, provides clinical oversight, and ensures quality service delivery. This position requires direct clinical service provision to clients at least 50% of the time and works closely with community partners, including the Multnomah Department of Community Justice and Portland Police Bureau.

Responsibilities

• Contribute to the development of annual program goals aligned with Cascadia's strategic objectives and community contracts.
• Collaborate with community partners to support FACT clients and advocate for access to resources such as housing, benefits, and employment.
• Provide direct clinical services, including mental health assessments, service planning, and implementation of evidence-based interventions to support clients in reducing criminal behavior.
• Oversee the clinical operations of the FACT Team, guiding staff in daily responsibilities, conducting performance reviews, and providing supervision.
• Document and maintain compliance with electronic health records (EHR) standards and program requirements.
• Assist in crisis situations, following established emergency protocols.
• Serve on-call duties one week per month and may respond to crisis situations after-hours.

Qualifications

• Education: Master's Degree in a behavioral science field; must qualify as a Qualified Mental Health Professional (QMHP) per Oregon regulations. CADC credential preferred.
• Experience: Minimum three years of clinical experience; experience with supervision is a plus.
• Skills: Strong clinical judgment, leadership, and decision-making skills. Familiarity with evidence-based practices, motivational interviewing, and strength-based case management.
• Driving: Requires valid driving license, ability to pass DMV check. Requires access to reliable transportation and ability to commute throughout Portland Metro area.

Working Conditions

Environmental: This role is community-focused, with primary operations based at the Kerns Building and involving frequent travel to various locations for meetings and service provision; it is designed for in-person work and does not include hybrid or remote work options. The environment may be dynamic and occasionally requires the Supervisor to perform tasks of other team members to maintain program stability.

Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption.

Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants. Must possess the ability to work some weekends, evenings, and provide on call support to assigned team as required. This role would be required to be on an after-hours on-call rotation.

• Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances.
• The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.
• In addition, this position requires exercising sound judgment.

Employees are responsible for obtaining and maintaining all licenses, certifications, registrations, and other credentials required for their position. Required credentials must remain active and in good standing as a condition of employment. Candidates are encouraged to familiarize themselves with any applicable credentialing requirements, including associated fees and renewal or maintenance obligations, prior to applying.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:

• Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Discount Plan
• 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance
• Student loan forgiveness options

Wellness Benefits

• Employee Assistance Program (EAP)
• Bike to Work Reimbursement

Starting Rate Range in USD ($) $70,331.30 - $75,355.73