Consumer Relations Representative
- Location
- Corona, CA
- Listed
- 19 days ago
A day in the life
Step into the role of Consumer Relations Representative at Monster Energy and become the ultimate champion of customer service! You'll deliver top-notch support, providing accurate info and swift solutions to all questions, inquiries, and challenges our customers throw your way. Partner up with our awesome internal teams to tackle customer inquiries head-on, ensuring they're reviewed, processed, and analyzed faster than a Monster can rev up your day. Ready to join the frontlines and make an impact? Let's rock this!
The impact you'll make
- Answer calls, e-mails, and written communication from consumers regarding all Monster Energy product lines.
- Create and maintain reports in the Consumer Relations database by imputing new consumer inquiries. Process reports, analyze data, and identify and escalate trend data to appropriate business partners.
- Initiate internal investigations with appropriate business partners. Acts as coordinator, gathers additional information, and works closely with other departments to complete record requirements.
- Maintain relationships with internal departments to help identify and provide solutions.
- Perform other duties as assigned.
Who you are
- Prefer a Bachelor's Degree in the field of business, communications, or related areas
- Additional Experience Desired: Minimum 1 year of experience in consumer relations, customer service, or call center
- Computer Skills Desired: Intermediate to advanced level of Microsoft Office Suite, specifically Excel functionality.
- Excellent data entry skills.
Pay and benefits
Monster Energy provides competitive total compensation. The estimated hourly pay range for this position is listed below. Actual compensation may vary based on skills, qualifications, experience, and work location.
About Monster Energy
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
Equal opportunity and legal notices
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read our privacy policy here: Privacy Policy
From Monster Energy's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Consumer Relations Representative job at Monster Energy located?
This Consumer Relations Representative position at Monster Energy is located in Corona, CA. Always check Monster Energy's application page for specific state eligibility or relocation policies.
How do I apply for the Consumer Relations Representative position at Monster Energy?
This listing links directly to Monster Energy's Greenhouse application page. You can apply directly on Monster Energy's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.