Contact Center Representative
- Location
- Plano, TX
- Listed
- Today
About the role
- Title: Contact Center Rep I
- Duration: 2 Months
- Location: Plano, TX
About the role
Interacts with internal and external customers to provide information in response to inquiries about various services and to handle and resolve complaints. New mobile iPhones using 'Airwatch' at our Plano Home Office.
Basic IT skills, working with mobile devices College student with skillset or high school graduate with technical background would be a good fit.
- Provides front-line support for procedural questions from store associates, customers, unit managers and office associates specific to systems supported.
- Enters customer information into appropriate systems.
- Researches and resolves customer questions using various computer systems based on established rules and procedures.
- Follows up on inquiries not immediately resolved.
- Takes roll-over calls for other teams as needed based on call volume.
- Provides coverage over weekend and holidays as required.
- May assist in on-the-job training of new associates.
- Performs other related tasks as assigned.
Additional Information: Thanks & Regards'
All your information will be kept confidential according to EEO guidelines.
About the Company
Mindlance is a national recruiting company which partners with many of the leading employers across the country.
From Mindlance's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Contact Center Representative role at Mindlance, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Contact Center Representative job at Mindlance located?
This Contact Center Representative position at Mindlance is located in Plano, TX. Always check Mindlance's application page for specific state eligibility or relocation policies.
How do I apply for the Contact Center Representative position at Mindlance?
This listing links directly to Mindlance's SmartRecruiters application page. You can apply directly on Mindlance's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.