Contractor Service Coordinator
- Location
- Dubuque, IA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- customer service
- policy and billing processing
- insurance coverage review
Also useful
- commercial lines insurance
- transportation industry knowledge
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Pto
About the role
Join a team that helps independent drivers stay protected and on the road. As a Contractor Service Coordinator, you'll be a trusted resource for customers by answering questions, processing requests, and ensuring their coverage information is accurate. You'll work with customers, business partners, and team members to provide a smooth and positive experience. We're looking for someone who is organized, customer-focused, and eager to learn and grow in a fast-paced environment.
What You'll Do
- Process applications, policy updates, payments, and billing activities for customers enrolled in insurance programs.
- Review coverage information for accuracy and coordinate updates when needed.
- Communicate with customers, business partners, insurance carriers, and internal team members to provide support and resolve issues.
- Deliver exceptional customer service by handling inbound calls and assisting customers with policy and renewal questions.
What We're Looking For
- Experience in the transportation industry as well as commercial/personal lines insurance is a plus but not required.
- Excellent customer service or client support experience is beneficial.
- Ability to learn new processes, products, and industry knowledge quickly.
- Strong verbal and written communication skills.
- Ability to prioritize tasks and stay organized in a fast-paced environment.
- Strong analytical, problem-solving, and teamwork skills.
Additional information
Ready to Join a team that values collaboration, customer service, and professional growth? If you're excited about starting your career with Cottingham & Butler, send us your resume- we can't wait to meet you!
Benefits
Full-Time Benefits - Most benefits start day 1:
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1-year waiting period)
- PTO/Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company-paid Term Life/Accidental Death Insurance
About Cottingham & Butler
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more?
From Cottingham & Butler's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Contractor Service Coordinator role at Cottingham & Butler, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Customer Service Representative jobs- Customer Service RepresentativeAlphabe Insight Inc. · Columbus, OH · $17 – $27/hr
- Customer Service RepresentativeBrenntag · Wauwatosa, WI
- Customer Service Representative (Onsite - EN/ESP Bilingual Preferred)Sunbelt Rentals · Fort Mill, SC
- Customer Service RepresentativeGo Beacon · Minneapolis, MN · $18.25 – $18.50/hr
- Customer Service RepresentativeSandvik · Hartland, WI
- Customer Service RepresentativeU-Haul · Fort Worth, TX
Common questions
Where is the Contractor Service Coordinator job at Cottingham & Butler located?
This Contractor Service Coordinator position at Cottingham & Butler is located in Dubuque, IA (On-site). Always check Cottingham & Butler's application page for specific state eligibility or relocation policies.
What qualifications are required for Contractor Service Coordinator at Cottingham & Butler?
For the Contractor Service Coordinator role, Cottingham & Butler highlights experience with customer service, policy and billing processing, insurance coverage review. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Contractor Service Coordinator position at Cottingham & Butler?
This listing links directly to Cottingham & Butler's Greenhouse application page. You can apply directly on Cottingham & Butler's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.