Coordinator

About the role

To support the Caesars Enterprise Business Services center. Receive, process, and consolidate financial activities from the enterprise for distribution throughout CEBS.

• REPORTS TO
• Business Support Supervisor
• KEY FUNCTIONS
• Be a champion within the organization, exemplify commitment to honesty, integrity, and responsible corporate behavior
• Assist internal and external customers via email or telephone with customer service excellence
• Participate in process improvement exercises as well as propose continuous improvement ideas
• General office maintenance such as supply ordering, inventory replenishment, and communication with facilities
• Utilize web-based and company proprietary programs for data entry and report procurement
• Be in compliance with Minimum Internal Control Standards set forth by the Nevada Gaming Control Board, Regulations, and Internal Control Standards when performing daily tasks
• Be in compliance with department policies and procedures
• Retrieve and provide various documents upon requests from internal and external customers
• Ability to work with confidential and sensitive data
• Sort and file various document types for retention
• Monitor and maintain customer service request queues based on Service Level Agreements
• Receive full boxes for record retention, provide new boxes to various departments, and rotate boxes
• Transport bins containing paperwork throughout the building
• Document imaging for various Gaming and Non-gaming paperwork
• Accurately enter data into multiple programs and systems
• Detail oriented when performing attribute testing audits
• Ability to meet hard deadlines pertaining to legal inquiries, compliance requests, and remedies for credit card disputes
• Process mail in payments for gaming monetary instruments
• Ability work in the elements

Education and Experience

• High School Diploma
• At least one year of document imaging, coordinator, or customer service experience
• LEAN knowledge/experience preferred
• Experience with Microsoft Office Suite
• Experience in Gaming Industry

Qualifications & Requirements

Work Environment

• Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Qualifications

• Proficient knowledge of general office equipment
• Excellent communications skills written and verbal with all levels of employees and management
• Be able to stand for long periods of time as well as move constantly throughout the shift
• Be able to lift and transport 50lbs
• Must be able to obtain a valid Nevada Driver License and a clean driving record
• Must be 21 years of age
• Gaming license required

Additional Information

All your information will be kept confidential according to EEO guidelines.