County Social Services Aide 1 (Local Government)

About the role

Are you called to make a difference in peoples lives? Join our dedicated team of child welfare professionals and support children and families in need. This position gives you the opportunity to work directly with children and families while supporting meaningful community services. Each day offers a chance to solve problems, build positive relationships, and provide practical assistance. Become part of a mission-driven team that values compassion and service.

The County Social Services Aide 1 supports county caseworkers by helping children and families access services, attend important appointments, and maintain family connections. This role combines transportation, client support, observation, recordkeeping, and basic office assistance to help meet family needs. As a County Social Services Aide 1, you will perform the following duties:

• Client Transportation: Transport children, parents, and families to visits, court proceedings, medical appointments, therapy sessions, and other required services
• Family Support: Assist families with daily living needs, home care tasks, safety practices, organization, and household management skills
• Visit Assistance: Provide childcare during visits and help maintain visitation areas with toys, snacks, and necessary supplies
• Safety Education: Teach parents, foster parents, and staff how to properly install and use child safety car seats while maintaining certification
• Documentation: Record case notes, prepare visitation observations, and report family participation, emergencies, or concerns to caseworkers and supervisors
• Administrative Support: Deliver documents, answer phones, file records, copy materials, and help maintain agency vehicles and supplies

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements

• Graduation from high school; or
• Any equivalent combination of training and experience.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

Additional information

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.