Customer Account Representative

About the role

Elevare Branding is seeking a motivated and personable Customer Account Representative to join our team in Las Vegas, NV. In this role, you will work directly with customers, assist with account-related needs, provide information about products and services, and help create a professional and positive customer experience. This position is ideal for someone who enjoys working with people, communicates confidently, stays organized, and is interested in developing valuable customer service, communication, and account management skills.

Responsibilities

• Serve as a primary point of contact for customers and assigned accounts.
• Build and maintain positive, professional relationships with customers.
• Assist customers with questions, account information, products, and services.
• Provide clear and accurate information based on customer needs.
• Support customer account updates, requests, and general account management.
• Identify customer needs and help provide appropriate solutions.

• Maintain accurate customer and account records.
• Follow up with customers when necessary to ensure a positive experience.
• Collaborate with team members to achieve customer service and company goals.
• Maintain a professional understanding of company services and processes.
• Handle customer concerns with professionalism, patience, and attention to detail.
• Participate in ongoing training and professional development opportunities.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Strong interpersonal and relationship-building skills.
• Ability to communicate confidently with different types of customers.
• Excellent organization and time-management skills.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Attention to detail and ability to manage multiple priorities.
• Positive attitude and willingness to learn.
• Comfortable working in a fast-paced and goal-oriented environment.
• Reliable, adaptable, and professional.

Additional Information

Competitive salary of $50,000-$55,000 per year Full-time employment Professional training and development Career growth opportunities Opportunities to develop customer service and account management skills Supportive and collaborative team environment Performance-based growth opportunities Opportunities for increased responsibility as the company grows Professional development within a growing organization