Pete's RV Center
Retail & ConsumerDirect Workable career site

Customer Care Representative (BDC) In Office (Florence, KY)

Pay
$45,000 – $60,000 per year
Location
Florence, KY · On-site
Job type
Full-time
Level
Mid-level
Listed
23 days ago

Skills & highlights for this role

  • appointment scheduling
  • data entry
  • Microsoft Excel

Stated benefits & perks

  • Health
  • Dental
  • Vision
  • 401k match
  • Pto

What you’ll do

  • Handle inbound calls and respond to customer questions with professionalism and care
  • Schedule, confirm, and manage customer appointments
  • Enter and update customer information accurately in internal systems
  • Coordinate with internal teams to route requests and ensure timely follow-up
  • Support a welcoming, high-energy customer experience

Why you’ll like this role

  • Paid training, clear expectations, and ongoing coaching
  • Incentives for performance (commission/bonus opportunities)
  • Consistent, full-time, in-office schedule
  • Supportive team culture focused on great customer experiences
  • A goal-driven role where your individual results are recognized

Requirements

  • Strong phone communication skills and a customer-first mindset
  • Reliable, punctual, and professional
  • Comfortable with computers for data entry and scheduling (including basic Excel)
  • Organized, detail-oriented, and consistent with follow-up
  • Positive attitude, coachable, and motivated by goals

Benefits

Training & Compensation

  • Paid training provided (immediate and ongoing)
  • After training: Averaging $45k to 60k annually, plus bonus opportunities
  • Currently qualified Customer Care Representatives are earning $55K plus
  • Full-time, onsite position (no remote work available)

Benefits

  • Health, dental, vision, and life insurance options
  • 401(k) with company match
  • Five-day work week with full-time hours
  • Paid time off (PTO)
  • Company-paid life insurance

How to apply

Apply with your resume. Our hiring process typically includes

  • 1. Quick phone conversation
  • 2. In-person interview
  • 3. Offer and start date

About Pete's RV Center

Pete’s RV Center is hiring a full-time, in-office Customer Care Representative for our Business Development Center (BDC) in Florence, KY. In this role, you’ll be the friendly first point of contact—answering inbound calls, assisting customers with questions, and scheduling appointments for the right team. If you’re professional on the phone, organized, and motivated by goals and incentives, we’d like to meet you.

About Pete’s RV Center

Pete’s RV Center is a family-owned business that has helped families enjoy the outdoors since 1952. As the #1 RV dealership in New England, we proudly serve customers across Vermont, Connecticut, Massachusetts, Pennsylvania, Indiana, Virginia, and Maine. We’re a growing company that values our employees and the contributions they make in today’s competitive marketplace.

Equal opportunity and legal notices

Pete’s RV Center is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Read the original posting

From Pete's RV Center's careers page, first listed on Rolev.ai on October 18, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Customer Care Representative (BDC) In Office (Florence, KY) role at Pete's RV Center?

The Customer Care Representative (BDC) In Office (Florence, KY) posting at Pete's RV Center states compensation of $45,000 – $60,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Pete's RV Center's official career site.

Where is the Customer Care Representative (BDC) In Office (Florence, KY) job at Pete's RV Center located?

This Customer Care Representative (BDC) In Office (Florence, KY) position at Pete's RV Center is located in Florence, KY (On-site). Always check Pete's RV Center's application page for specific state eligibility or relocation policies.

What qualifications are required for Customer Care Representative (BDC) In Office (Florence, KY) at Pete's RV Center?

For the Customer Care Representative (BDC) In Office (Florence, KY) role, Pete's RV Center highlights experience with appointment scheduling, data entry, Microsoft Excel. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Customer Care Representative (BDC) In Office (Florence, KY) position at Pete's RV Center?

This listing links directly to Pete's RV Center's Workable application page. You can apply directly on Pete's RV Center's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workable application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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