Customer Care Specialists
- Pay
- $13 per hour
- Location
- Austin, TX · On-site
- Job type
- Contract
- Level
- Entry level
- Listed
- 30 days ago
Position
- Customer Care Specialists
- Pay Rate: $13.25/HR
- Austin, TX 78727
- 6 + Months
Job Responsibilities
- Provide unbiased assistance to Medicaid Clients and/or Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive training program).
- Assists with problem resolution, as needed.
- Responds to phone inquiries in a prompt, courteous and concise manner.
- Documents all encounters in clear and concise online logs.
- Transfers callers to other Call Center units as needed.
- Meets individual performance standards.
- Performs other duties as may be assigned by management.
- Sandra Taylor
- Additional Information: Sandra Taylor
About idexcel, INC
Idexcel is a global staffing and IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of experienced recruiters directly work with client companies seeking exceptional people to help with their business initiatives.
Equal opportunity and legal notices
Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.
From idexcel's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Customer Care Specialists role at idexcel?
The Customer Care Specialists posting at idexcel states compensation of $13 per hour. It is listed as a contract position. Final pay may depend on location, experience, and interview evaluation on idexcel's official career site.
Where is the Customer Care Specialists job at idexcel located?
This Customer Care Specialists position at idexcel is located in Austin, TX (On-site). Always check idexcel's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Care Specialists position at idexcel?
This listing links directly to idexcel's SmartRecruiters application page. You can apply directly on idexcel's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.