Customer Service/Dispatch Specialist Consultant
- Location
- Austin, TX · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 31 days ago
Skills & highlights for this role
- dispatch scheduling
- customer service
- problem-solving
Also useful
- Via software
About the role
Job Summary * Answers Pickup calls from customers and schedules using Via software to drivers. * Document performance and maintain related records accurately * Communicates with Service Provider; drivers; and, customers to assure maximum productivity and customer satisfaction Knowledge, Skills, and Abilities: * Skill in reading and relaying information to customers, service providers and drivers. * Ability to deliver excellent telephone customer service utilizing verbal communication skills * Knowledge of the American Disability Act service area * Ability to problem-solve quickly and effectively customer and driver issues verbally.
Education and Experience
- High school diploma or GED required.
- Two (2) years of Customer service or dispatching experience required.
- Two (2) years of transportation or related experience is preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
From Infojini Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Customer Service/Dispatch Specialist Consultant job at Infojini Inc. located?
This Customer Service/Dispatch Specialist Consultant position at Infojini Inc. is located in Austin, TX (On-site). Always check Infojini Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service/Dispatch Specialist Consultant at Infojini Inc.?
For the Customer Service/Dispatch Specialist Consultant role, Infojini Inc. highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with dispatch scheduling, customer service, problem-solving. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service/Dispatch Specialist Consultant position at Infojini Inc.?
This listing links directly to Infojini Inc.'s SmartRecruiters application page. You can apply directly on Infojini Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.