Customer Service Officer

About the role

Dinamic AS Group is seeking a Customer Service Officer to join our team in Las Vegas, NV.

In this role, you will serve as an important point of contact for customers, providing clear information, addressing inquiries, assisting with service-related needs, and helping ensure each interaction reflects the high standards of our organization.

The ideal candidate is professional, organized, approachable, and comfortable communicating with different types of customers while managing multiple responsibilities.

Responsibilities

• Provide professional and courteous assistance to customers.
• Respond to customer questions and service-related inquiries.
• Identify customer needs and provide clear, accurate information.
• Assist with resolving concerns and finding appropriate solutions.
• Maintain organized and accurate customer records.
• Follow up on customer requests when necessary.
• Coordinate with internal team members to resolve customer needs efficiently.
• Maintain a professional and welcoming customer experience.
• Handle multiple conversations, requests, and priorities effectively.
• Follow company procedures and service standards.

Qualifications

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Excellent interpersonal and active listening skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple tasks and priorities effectively.
• Comfortable working independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Attention to detail and commitment to accuracy.
• Ability to remain professional in fast-paced or challenging situations.
• Basic computer and administrative skills.

Pay and benefits

Additional Information: Competitive salary of $39,000 – $42,000 per year.

Full-time employment opportunity.

Career growth and advancement opportunities.

Professional development and skill-building opportunities.

Supportive and collaborative work environment.

Opportunity to grow alongside an expanding organization.

Training and ongoing professional support.

Opportunity to develop valuable customer service, communication, and operational skills