Customer Service/Relations Data Specialist
- Pay
- $15 per hour
- Location
- Mason, OH · On-site
- Job type
- Contract
- Level
- Mid-level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 31 days ago
Skills & highlights for this role
- provider data maintenance
- database management
- data integrity research
Also useful
- Microsoft Excel
- Microsoft Word
About the role
Duration: 6+ months
Pay Rate: $15.44/ hour on W2
General Function
Provides exceptional service and support to all Providers/Locations through execution of provider/location database requests within established performance metrics.
Duties & Responsibilities
Receives, researches, and processes provider/location requests related to additions, changes and terminations and ensures all requests are logged in appropriate database for performance measurement. Changes could consist of: address changes, payment changes, doctor transfers, plan participation changes, business ownership
- Evaluates, researches, and resolves complex provider data maintenance requests and issues. Understands the systems, business process and provider impact of alternative set-ups.
- Assist management with database / data integrity issue research and recommends resolutions. Identifies trends related to data structure/set up and reports trends with proposed solutions to management.
- Identifies opportunities to improve processes to ensure efficient turnaround of issues and meets and exceed established deadlines and performance standards.
- Responds to telephone calls, emails, and written requests from providers/locations as well as internal Client’s departments related to provider/location set up in system.
- Ensure efficient, accurate and timely responses to provider requests related to participation in the Client’s panel.
- Distribute provider/location contracts and follow up to ensure all appropriate contracts are executed prior to provider/location participation on a panel.
- Assists in ensuring all appropriate documentation is maintained in document management application.
- Meet Performance and Quality metrics.
- Implement / participate in other Provider Relations team projects as requested
High School Diploma required, Associate or Bachelor Degree preferred
- 1-2 years of experience in customer service and/or data analysis experience.
- Proficient with Microsoft Office (Word and Excel)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
About the Company
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera.
As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.
From Collabera's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service/Relations Data Specialist role at Collabera, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Customer Service/Relations Data Specialist role at Collabera?
The Customer Service/Relations Data Specialist posting at Collabera states compensation of $15 per hour. It is listed as a contract position. Final pay may depend on location, experience, and interview evaluation on Collabera's official career site.
Where is the Customer Service/Relations Data Specialist job at Collabera located?
This Customer Service/Relations Data Specialist position at Collabera is located in Mason, OH (On-site). Always check Collabera's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service/Relations Data Specialist at Collabera?
For the Customer Service/Relations Data Specialist role, Collabera highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with provider data maintenance, database management, data integrity research. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service/Relations Data Specialist position at Collabera?
This listing links directly to Collabera's SmartRecruiters application page. You can apply directly on Collabera's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.