Customer Service Rep
- Location
- Margate, FL · On-site
- Job type
- Contract
- Level
- Mid-level
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- call center operations
- authorization processing
- medical referral coordination
Also useful
- medical office experience
About the role
- Job Title: Customer Service Rep
- Location: Margate FL 33063
- Duration: 3 months (May extend)
- Position Schedule: 8:00 a.m. to 5:00 p.m. Monday to Friday
Spanish is required.
About the role
- Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations.
- Identify and direct beneficiaries to the most appropriate, cost effective medical care.
- Processes request for authorization according.
- Fluent in English for both speaking and reading.
- Excellent communication skills.
- Commitment to offering quality service to internal and external customers.
- Ability to respond quickly and proactively to customer queries.
- Demonstrated teamwork through flexibility and reliability; superior customer service skills
- Ability to adapt to varied situation and exercise sound judgment.
- Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required.
- Call center experience may be required.
- Attention to detail.
- Proven ability to quickly learn new systems and processes.
Qualifications
Bilingual English-Spanish (reading and writing), Customer Service Skills, and medical office experience preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
- One of the
- Fastest Growing
- U.S. Staffing Firms
- 6 years in a row
- Supplier Excellence Awards from Leading MSPs
- For overall performance across their portfolio programs
- One of the Largest
- Diversity Staffing Firms
- One of the Largest
- Staffing Firms in US
From Mindlance's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Rep role at Mindlance, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Customer Service Rep job at Mindlance located?
This Customer Service Rep position at Mindlance is located in Margate, FL (On-site). Always check Mindlance's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service Rep at Mindlance?
For the Customer Service Rep role, Mindlance highlights a high school diploma or equivalent; experience with call center operations, authorization processing, medical referral coordination. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service Rep position at Mindlance?
This listing links directly to Mindlance's SmartRecruiters application page. You can apply directly on Mindlance's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.