BCforward
Healthcare & Life SciencesDirect SmartRecruiters career site

Customer Service Representative

Pay
$14 per hour
Location
Knoxville, TN · On-site
Job type
Contract
Level
Mid-level
Listed
30 days ago

Skills & highlights for this role

  • call center operations
  • database data entry
  • script-based customer interaction

Position

  • Customer Service Representative
  • Location: KNOXVILLE TN 37932
  • Duration: 12 months
  • Rate: $13.50/Hr on W2

The Call Center Agent will support a health care client (the California Health Index), and take calls from individuals wishing to opt out of an active data exchange. The Call Center agent will ask the caller a series of questions (likely from a script) and enter information into a database. They will also process mailed opt-out information that has been scanned into a document management system and there may be some outbound calling if opt-out information rec’d in the mail center is insufficient.

Additional Information: Namratha Gandavarapu

About the Company

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.

Read the original posting

From BCforward's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Customer Service Representative role at BCforward?

The Customer Service Representative posting at BCforward states compensation of $14 per hour. It is listed as a contract position. Final pay may depend on location, experience, and interview evaluation on BCforward's official career site.

Where is the Customer Service Representative job at BCforward located?

This Customer Service Representative position at BCforward is located in Knoxville, TN (On-site). Always check BCforward's application page for specific state eligibility or relocation policies.

What qualifications are required for Customer Service Representative at BCforward?

For the Customer Service Representative role, BCforward highlights experience with call center operations, database data entry, script-based customer interaction. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Customer Service Representative position at BCforward?

This listing links directly to BCforward's SmartRecruiters application page. You can apply directly on BCforward's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.