Customer Service Representative
- Pay
- $38,000 – $50,000 per year
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Entry level
- Listed
- 23 days ago
Skills & highlights for this role
- customer support
- ticketing systems
- CRM tools
- problem solving
Also useful
- CRM or help desk tools
- chat or ticketing systems
- healthcare or SaaS experience
About the role
We are looking for a friendly and customer-focused Customer Service Representative to join our team and support customers using our health services platform.
This is an entry-level opportunity for someone who enjoys helping people, solving problems, and communicating with customers. You will respond to inquiries, resolve issues, and help ensure a positive customer experience.
Responsibilities
- Respond to customer questions and requests via email, chat, and other communication channels.
- Provide accurate information about products and services.
- Troubleshoot customer issues and help find appropriate solutions.
- Escalate complex issues to the relevant teams when needed.
- Maintain accurate records of customer interactions.
- Follow up on customer requests and ensure timely resolution.
- Work with internal teams to resolve customer issues.
- Identify recurring customer questions and provide feedback to improve processes.
- Maintain a professional and helpful customer experience.
Requirements
- 0-2 years of experience in customer service, support, administration, or a related field.
- Strong communication and interpersonal skills.
- Customer-focused and patient approach.
- Good problem-solving and organizational skills.
- Ability to manage multiple requests and prioritize tasks.
- Comfortable working with computers and common business software.
- Ability to work independently in a remote environment.
- Good English communication skills.
Nice to Have
- Previous experience in customer support or a customer-facing role.
- Familiarity with CRM or help desk tools.
- Experience with chat or ticketing systems.
- Experience working in SaaS, technology, or healthcare.
- Additional language skills are a plus.
- COMPENSATION $38,000 - $50,000 per year, depending on experience and qualifications.
- Additional benefits and employment details will be discussed during the hiring process.
What We Offer
- Fully remote work with flexible working hours.
- Supportive and collaborative team environment.
- Training and onboarding to help you succeed in the role.
- Opportunities for professional growth and development.
- Experience working with a growing technology company.
- Location: Remote
- Seniority Level: Junior
Salary Range
38,000 - 50,000 USD (gross, annually)
From Careerswift's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Representative role at Careerswift, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Customer Service Representative jobs- Customer Service RepresentativeAlphabe Insight Inc. · Columbus, OH · $17 – $27/hr
- Customer Service RepresentativeBrenntag · Wauwatosa, WI
- Customer Service Representative (Onsite - EN/ESP Bilingual Preferred)Sunbelt Rentals · Fort Mill, SC
- Customer Service RepresentativeGo Beacon · Minneapolis, MN · $18.25 – $18.50/hr
- Customer Service RepresentativeSandvik · Hartland, WI
- Customer Service RepresentativeU-Haul · Fort Worth, TX
Common questions
What is the salary for the Customer Service Representative role at Careerswift?
The Customer Service Representative posting at Careerswift states compensation of $38,000 – $50,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Careerswift's official career site.
Where is the Customer Service Representative job at Careerswift located?
Yes, this Customer Service Representative opening at Careerswift is listed as Remote (US). Always check Careerswift's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service Representative at Careerswift?
For the Customer Service Representative role, Careerswift highlights experience with customer support, ticketing systems, CRM tools, problem solving. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service Representative position at Careerswift?
This listing links directly to Careerswift's Ashby application page. You can apply directly on Careerswift's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.