Customer Service Representative
- Pay
- $17 – $19 per hour
- Location
- Watertown, SD · On-site
- Job type
- Per diem
- Level
- Entry level
- Listed
- 30 days ago
Skills & highlights for this role
- inbound call handling
- customer service
- policy and procedure knowledge
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Pto
About the role
Location: Watertown, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.25-19.15/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent Bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Work Site This job is offered on-site in Watertown.
Employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full-Time: Monday-Friday 12:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm or Monday-Friday 12:30pm-9:00pm, Every Other Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Other Saturday 8:00am-4:30pm No Sundays!
About the Role
Answer inbound calls about our products and services. Understand policies and procedures used for daily operations. Take accountability for customer satisfaction with a highly professional demeanor. Demonstrate a strong phone presence while assisting those with less than perfect credit. Achieve high satisfaction on customer surveys. Participate in team meetings. Training Extensive paid training program, up to 3 weeks in length.
Ongoing training opportunities for future success! Pay Base wage starting at $17.25-19.15/hr. with opportunities to increase take home pay.
Top 75% of associates are eligible for incentives Career path from Associate I to Associate IV - each step earning an increase in pay Earn up to an additional $3.50/hr. when working non-traditional hours Bilingual skills are compensated in the form of a 10% differential Flex Scheduling opportunity for top performers Competitive Benefits Package Full medical benefits for 20+ hours/week FREE dental and vision coverage Generous time off plans including PTO, Sick Pay, and Bonus Days 401(k) - dollar-for-dollar match up to 5% of total compensation Special discounts and offers for events at the Denny Sanford PREMIER Center Employee Wellness Program Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year Fun Employee Parties Our Culture We have an emphasis on personal success, respect, health, wellness, fun and giving back Employees are rewarded, valued, and celebrated for hard work.
Career advancement opportunities is a way PREMIER leaders show they care. Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.
About First Premier
At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work. We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities.
We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions. Considered one of the nation's strongest financial organizations, we've achieved our success by embodying the views and values of The PREMIER Way.
From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
From First Premier's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Representative role at First Premier, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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Common questions
What is the salary for the Customer Service Representative role at First Premier?
The Customer Service Representative posting at First Premier states compensation of $17 – $19 per hour. It is listed as a per diem position. Final pay may depend on location, experience, and interview evaluation on First Premier's official career site.
Where is the Customer Service Representative job at First Premier located?
This Customer Service Representative position at First Premier is located in Watertown, SD (On-site). Always check First Premier's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service Representative at First Premier?
For the Customer Service Representative role, First Premier highlights experience with inbound call handling, customer service, policy and procedure knowledge. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service Representative position at First Premier?
This listing links directly to First Premier's Workday application page. You can apply directly on First Premier's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.